Client Success Manager, Enterprise
Description
About Doximity Doximity is the leading clinical AI company with the largest network of U.S. clinicians. Doximity’s AI-powered workflow platform is trusted by over 85% of U.S. physicians and 300+ health systems. Doximity's mission is to help clinicians be more productive so they can provide better care for their patients. At Doximity, we value curiosity, ownership, inclusion, and a commitment to making a meaningful impact. If you're excited about solving complex problems that improve healthcare, we'd love to hear from you. About the Role As Client Success Manager, Enterprise, you’ll ensure a seamless client experience by guiding health system IT teams and end-users through the successful launch and adoption of our Enterprise clinical workflow tools. Your role is key to drive client satisfaction and end user engagement. Lead clients through a successful implementation, from onboarding to product configuration and support. Collaborate cross-functionally to align client needs with internal workflows, ensuring a smooth launch. Conduct kickoff meetings and implementation calls, with a focus on scaled account management for a high-volume client base post-onboarding. Develop and maintain project timelines for both clients and internal teams. Provide training, user documentation, and educational resources in partnership with Marketing. Serve as the internal client advocate, ensuring deadlines and requirements are met. Build strong relationships with key stakeholders to drive produc --- Source: jobicy - Doximity
