Senior Director, BSS Engineering & Product
Description
Join Vonage and help us innovate cloud communications for businesses worldwide! Why This Role Matters: Vonage's BSS platform is the commercial engine behind how we bill, rate, provision, and manage customers across our CPaaS and communications portfolio. As Senior Director, you'll own both the engineering and product direction of that platform globally - shaping strategy, leading delivery, and building the team that keeps it running and evolving. Key Responsibilities: Lead BSS Engineering: Own architecture, delivery, and platform performance across billing, rating, provisioning, ordering, and revenue management Set engineering standards for integration, release management, test automation, observability, and technical debt Ensure platforms are scalable, secure, compliant, and built for a multi-product, multi-region model. Own the BSS Product Roadmap: Define and drive the BSS product strategy, translating commercial, finance, regulatory, and customer needs into a prioritized roadmap Cover the full quote-to-cash and order-to-cash lifecycle - CPQ, order management, provisioning, billing, collections, and revenue recognition Evolve usage-based and hybrid monetization capabilities: mediation of CDRs and API events, real-time charging, prepaid/postpaid, wallets, and commit-plus-overage plans. Maintain Revenue Assurance & Compliance: Embed reconciliation controls, billing accuracy SLAs, and fraud/abuse prevention to protect revenue Ensure readiness across SOX, --- Source: jobicy - Vonage
