Customer Engineer - Auckland
Description
About NCR VOYIXNCR Voyix Corporation (NYSE: VYX) is a global platform-powered leader in unified commerce for shopping and dining. Combining a flexible, intelligent platform with end-to-end payments capabilities and services developed through its deep industry experience, NCR Voyix empowers retailers and restaurants to accelerate new possibilities for their operations, experiences and business outcomes. NCR Voyix is headquartered in Atlanta, Georgia, and serves customers in more than 35 countries worldwide.Position: Customer EngineerLocation: Auckland, New ZealandWorking time: Shifts, Full timeHours of Work per week: Forty (40) hoursAnnual Salary: NZD 70,000KEY DUTIES AND RESPONSIBILITIES TASKSInstallation, maintenance, and repairs on equipment within an assigned territory to ensure continuity of customer operations and high levels of customer satisfaction.May be requested to work outside of the assigned area as determined by projects, to cover for colleagues, and at times of demand peaks.Ownership of customer problems or incidents until the situation has been resolved to the customer's satisfaction and or in compliance with agreed upon Service Level Agreements (SLA).Diagnose, repair, and replace components on any equipment supported by NCR Voyix including but not limited to Point of Sale, Self-service checkout, servers and other back office equipment, handheld terminals, and associated peripherals.Installation of new, or to upgrade existing equipment, in line with the Stateme --- Source: jobicy - NCR Voyix
