Senior Product Manager, Workflows
Description
Headquarters: Hidalgo del Parral, Chihuahua, Mexico URL: https://customer.io About Customer.io Over 9,000 companies — from scrappy startups to global brands — use our platform to send billions of emails, push notifications, in-app messages, and SMS every day. Customer.io powers automated communication that people actually want to receive. We help teams send smarter, more relevant messages using real-time behavioral data. About the role Hi, my name is Megan Berry, Senior Director of Product at Customer.io, and I'm looking for a Senior Product Manager to help us turn customer signals into products people actually want. Our team is six product managers who partner closely with Design and Engineering to launch first-class products that drive customer and business outcomes. You need to be able to synthesize customer research, market research, analytics and your own taste into a customer-first roadmap and set of releases. You will work with a cross-functional team with a high level of autonomy to validate ideas early and help the team ship excellent work. This role focuses on Workflows. What we value Surfacing customer problems based on qualitative and quantitative data. Driving alignment through effective communication. Performing market research and presenting findings. Using AI to accelerate discovery. Helping our teams ship sooner. What you’ll do Identify and validate customer problems through user research, usage analytics, partner insights, and AI-powered discovery tool --- Source: weworkremotely - Customer.io
