IT Support Specialist
Description
Headquarters: United States IT Support SpecialistJob Title: IT Support SpecialistLocation: United States (Remote)Work Mode: 100% RemoteExperience: 1–5 YearsSalary Range: $45,000 – $75,000 per year (USD)Employment Type: Full-TimeJob Category: Information Technology / Technical SupportJob SummaryWe are seeking a motivated and customer-focused IT Support Specialist to join our growing IT team in the United States. The ideal candidate will provide technical assistance, troubleshoot hardware and software issues, support end users, and ensure smooth operation of IT systems.This position offers a fully remote work opportunity for qualified candidates across the United States.Key ResponsibilitiesProvide technical support to employees and end users through email, phone, and remote support tools.Troubleshoot hardware, software, network, and operating system issues.Install, configure, and maintain computers, applications, and IT equipment.Assist users with Windows, macOS, Microsoft Office, and other business applications.Diagnose and resolve technical issues within established service-level agreements (SLAs).Manage IT support tickets and maintain accurate documentation.Support user account management, password resets, and access permissions.Assist with network connectivity, VPN, Wi-Fi, and printer-related issues.Monitor IT systems and escalate complex technical problems when required.Maintain IT asset records and support equipment deployment.Follow IT security policies and data protec --- Source: weworkremotely - EdgeQ Technologies Private Limited
