Customer Support Specialist
Description
Headquarters: Casper, WY URL: https://selectsaunas.com Fully Remote Customer Support, Order Management for Online Sauna Retailer Company: Select Saunas (selectsaunas.com)Location: Fully remoteType: Full-time About the role Do you want to help people become the healthiest version of themselves? Select Saunas is a high-ticket online-only retailer of premium saunas. Our customers make considered, high-value purchases, and the experience we give them before, during, and after the sale is what sets us apart. We're looking for a Customer Support and Order Management Specialist to own the order journey end to end: placing orders with our suppliers, keeping customers informed proactively, and resolving issues with the kind of white-glove care a high-ticket purchase deserves. You'll be the voice of the brand on email and phone, and the person who makes sure every order is accurate, on track, and delivered without surprises. This is an ideal role for someone who is organized, calm under pressure, and genuinely enjoys helping people, not just clearing a queue. A welcome bonus is a genuine interest in saunas and health and wellness! Join the early stages of a fast-growing company Be part of a small, fun, driven team This is a long-term position with the opportunity to move into a customer support team manager No limits on your advancement Act without being micromanaged Responsible Unlimited PTO (of course, and we won't disturb you) Work from home and --- Source: weworkremotely - Select Saunas
