Manager Operations
Description
Start your journey with BCD: Grow, connect, collaborate and celebrate with our global team Operations Manager (Remote) Full time, United Kingdom, Czech Republic, Poland, Netherlands, SwitzerlandIf you are located in the Warsaw area, you will need to work in-office for 50% of working time monthly. If you are located in the Kraków and Rzeszów areas, you will need to work in-office at least 1 day per week. In this role, you are responsible for the overall management and performance of the travel operations including operational performance, client servicing and retention, employee management, and budgetary and cost management for a team of Travel Consultants. As an Operations Manager, you will Review operations performance reports and provide direction to improve the performance of the operations against goals Serve as the primary liaison between the Account Manager and the operational staff Assist team efforts to move market share to BCD Travel preferred suppliers Provide team feedback, coaching and development through regular meetings, annual performance reviews and coaching Oversee and assist the team members in balancing priorities and managing their workload Hire new employees About you Extensive experience in the corporate travel management industry Sabre GDS skills required Prior budget and cost management experience Impeccable customer service and interpersonal skills Excellent verbal and written communication skills in English What we offer youAt BCD Tra --- Source: jobicy - BCD Travel
