Patient Scheduler II
Description
Job DescriptionThis position pre-registers and schedules patients for appointments, procedures, tests, and other services in a timely, professional, and courteous manner. Answers incoming calls, completes follow-up and referral work queues, and ticket scheduling. Communicates with patient care teams as necessary to ensure efficient, appropriate care for patients. Completes patient checkout, schedules follow-up appointments per the physicianâs order, and provides patients with cost estimates and itineraries for upcoming appointments. Level II Patient Schedulers are expected to be proficient in scheduling multiple service lines across Essentia Health in a complex, high-call and work queue volume environment.Education QualificationsKey Responsibilities:Patient identification, registration, and scheduling, after visit summaries with estimates, patient checkout and appointment, and procedure and lab scheduling, obtaining required signatures and documents from patientsSupports a variety of Population Management, Chronic Disease Management and ACO initiatives through patient registry and outbound callingFull pre-registration of all patients calling to schedule an appointment, including updating of guarantor information and verification of insurance eligibilityCoordinates the scheduling of services for patients including ancillary and procedure schedulingHandles incoming calls, follow-up and referral work queues, ticket scheduling. Proficiently and accurately enters data into the p --- Source: remoteok - Essentia Health
