Customer Success Manager
Description
At WorkWave, we build innovative software and fintech solutions for the people who keep our world safe, clean, and beautiful, from pest control to lawn care, commercial cleaning to security services. With over 8,000 customers around the globe, our platform helps these hardworking service professionals run and grow their businesses from end to end.We don’t just provide software; we provide the operational backbone that helps our clients thrive in complex market conditions. As we head into 2026, we are doubling down on product innovation—specifically in AI, scheduling, and analytics—to ensure our platform remains the definitive source of truth for our customers.You will join a high-impact, customer-focused Customer Success team that is being transformed within the global business. We are the bridge between our client’s business goals and the technical power of our platform. Our team culture is built on accountability. We are the main point of contact for our clients, providing the consistency and trust required to drive long-term success. We are collaborative, agile, and constantly evolving to adjust to demand, ensuring that our clients are not just using our software, but leveraging it to its full potential.ABOUT YOU: You are tech-forward, customer-obsessed, and ready to take ownership of a portfolio of business relationships. You don't need a background in Customer Success but must have demonstrated a Customer Centric mindset in a customer facing role previously. We value mi --- Source: jobicy - WorkWave
