Customer Service Specialist
Description
Job Responsibilities:Fulfill and support sales ordersTrack and follow up closely with Sales and customers on back-orders’ statusProvide customer support. Attend to all customers’ inquiries and provide assistance as and when necessary.Advise customers on Stock available and lead timeCoordinate and expedite with factories and internal departments on customer orders and delivery matters.Monitor factories schedule and update according in Oracle Coordinate with Sales and customer on quality issues and good returns, etc.Coordinate with Sales and customer for Calibration completion and training and license , etc.Coordinate with Customer to arrange shipment in month end Coordinate with Finance department on customer paymentsIssue credit notes to customersLiaise with English and Chinese speaking customers.Support internal and external audit requests.Participate in quarterly cycle count and annual stock takeE- Filing of Purchase PO and other sales related documentsPrepare Purchase Order / Internal RequisitionKnowledge of Oracle is added advantageGood Communication skills & fast learnerFortive Corporation OverviewFortive's essential technology makes the world safer and more productive. We accelerate transformation in high-impact fields like workplace safety, build environments, and healthcare.We are a global industrial technology innovator with a startup spirit. Our forward-looking companies lead the way in healthcare sterilization, industrial safety, predictive maintenance, and other m --- Source: jobicy - Fortive
