Help Desk IT Support Specialist
Description
At Umpisa Inc., our mission is to make the Philippines be known globally as a tech hub.Umpisa Inc. is a progressive technology services company that partners with select industries, clients and people to work on pioneering and industry-changing solutions via digital transformation, modern software development and venture building.We create a set of world-class and impactful products and solutions to help organizations and individuals live better lives. We offer demanding, challenging and rewarding careers in software development, product development, emerging technologies, and more for the right candidates.Essential Skills:Aligns with our values: Excellence, Integrity, Professionalism, People Success, Customer Success, Fun, Innovation and DiversityStrong communication skillsStrong problem solving and analytical skillsExcellent problem-solving abilityWould like to work as part of a self-organizing Scrum team in a scaled agile frameworkMust be a self-starter and loves to collaborate with the team and clientJob SummaryWe are looking for a dedicated and customer-focused Help Desk / IT Support Specialist to provide first-level technical support to internal users. The ideal candidate has 2-5 years of IT support experience, strong troubleshooting skills, and a passion for delivering excellent technical assistance while ensuring a positive user experience.RequirementsKey ResponsibilitiesProvide first-line technical support for hardware, software, and network-related issuesQuickly res --- Source: remoteok - Umpisa Inc
