Phone Support Specialist Arabic
Description
About the roleOur Customer Support team is the first point of contact for millions around the world, delivering fast, thoughtful help when it matters most. They're the voice of our customers, working closely with product teams to improve experiences and keep wow-level service at the heart of Revolut.Weâre looking for an Arabic-speaking Support Specialist to take ownership of customer issues, think deeper to find solutions, and contribute to the way we support our customers every day.To support our 24/7 coverage, this role may include night and weekend shifts, which are fully compensated.Up to shape what's next in finance? Let's get in touch.What you'll be doingProviding customers with a seamless experience to ensure confidence in using our featuresDelivering outstanding customer support over the phoneRepresenting Revolut by ensuring professional and consistent communication with customersCollaborating with international teams to resolve customer issuesWhat you'll needA bachelor's degree (must be able to provide at least a provisional certificate)18+ months of customer service experienceFluency in English (C1+ level)Fluency in Arabic (native level)Excellent verbal and written communication skillsThe ability to explain complex issues in an easy and understandable mannerGreat numeracy, analytical, and IT skillsImpeccable attention to detailTo be driven and self-motivated with a highly flexible team player attitudeAn independent problem-solving approachBuilding a global financi --- Source: remoteok - Revolut
