Customer Support Representatives/Streaming Services
Description
Company DescriptionApply and complete testing to move to recruiter contact stage.We’re Sutherland and we are currently seeking enthusiastic and people-oriented professionals to join our dynamic team in supporting customers of one of our customers, a global giant in the streaming media and entertainment industry. If you are looking to build a fulfilling career and are confident you can build rapport with callers while sharing your love of movies, tv shows and animated stories, consider joining us now and growing with us in the future.Job DescriptionWhat we offer:Pay incentives as well as monthly rewards & recognition programsMedical, dental and vision benefits Exciting vacation benefits, including a newly introduced Global Flexible Benefits Policy.Promote from within opportunities – 80% of our frontline leaders began their careers at Sutherland as repsEAP & Health and Wellness programs including a personal trainer dedicated to SutherlandQualificationsExperience working in a customer service or contact center environment with a passion for providing an exceptional guest experienceExperience with streaming to include basic troubleshooting skills, and demonstrated understanding of streaming services on phones, smart TVs, etc. Basic PC keyboarding skills; Microsoft Office experience (Outlook, Word, Excel)Technical support experienceStrong problem-diagnosis and problem-solving skillsMulti-tasking skills, with the ability to use several applications simultaneouslyExperience working --- Source: jobicy - Sutherland
