Senior Product Manager (Document Verification)
Description
Physical document IDV is Veriff's flagship product: how millions of people prove who they are to fintechs, marketplaces, mobility platforms, and government agencies. It's fundamentally a machine learning system: document classification, data extraction, fraud and spoofing detection, coverage across thousands of document types and alphabets. Some versions also keep a human in the loop, so decision quality depends as much on operations as on models. We are looking for a Senior Product Manager to own this core domain. You will sit directly between two demanding groups: machine learning engineers building models, and enterprise customers asking hard questions about accuracy, latency, and edge-case failure modes. Your job is to translate complex technical trade-offs into business outcomes. You’ll help us protect honest people online by: Owning the technical roadmap for physical document IDV — accuracy, coverage, fraud detection, conversion — and defending it across the company Partnering with data scientists and ML engineers on model and system trade-offs: framing the problem, defining what "better" means, focusing effort where it moves customer outcomes Trading off accuracy, conversion, latency, and cost against live enterprise contracts Being the voice of Veriff in complex customer calls: running technical deep-dives, answering detailed accuracy questions credibly, and knowing when to say we can't do it yet Partnering with operations on the human-in-the-loop side of the product --- Source: jobicy - Veriff
