Live Technical Support Representative — Full-Time — $45,000 - $55,000/year + Benefits (Sat-Sun required) (Location: Remote, U.S.-based)
Description
Headquarters: Oregon USA URL: https://porkbun.com Live Technical Support Representative — Full-Time — $45,000 - $55,000/year + Benefits (Sat-Sun required) (Location: Remote, U.S.-based) It's time to hire another amazing individual again. You could be the pick of the litter! Are you a resourceful problem solver who loves delivering top-notch customer service? Can you provide amazing and personalized phone support? If you’re good at diagnosing technical issues, enjoy helping customers, and can deliver a mind-blowing experience via phone, chat, and email support, then please apply! Porkbun is a fully remote domain name registrar. We’re looking to add multiple U.S.-based, full-time Technical Support Representatives. Applicants must be based in the USA and eligible for employment. Typical issues: “How do I connect my domain to Shopify?” “How do I transfer my domain to Porkbun?” “My website isn’t working.” “How do I purchase WordPress hosting?” “Why didn’t my payment go through?” “How do I connect my hosted email to Outlook?” “Why is your company named Porkbun?” Experience – professional or personal – with domains, hosting, DNS is required, or, absent that, very strong experience in live technical support. We are looking for someone with proven technical and diagnostic ability who loves learning new things. Live support experience that spans multiple modes of support, such as email, chat, and phone, is valued. Important skills: You can provide amazing live --- Source: weworkremotely - Porkbun
