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Binance is a leading global blockchain ecosystem behind the world’s largest cryptocurrency exchange by trading volume and registered users. We are trusted by 300+ million people in 100+ countries for our industry-leading security, user fund transparency, trading engine speed, deep liquidity, and an unmatched portfolio of digital-asset products. Binance offerings range from trading and finance to education, research, payments, institutional services, Web3 features, and more. We leverage the power of digital assets and blockchain to build an inclusive financial ecosystem to advance the freedom of money and improve financial access for people around the world. Only English CVs will be reviewed. We are looking for an experienced Team Lead to oversee our High Risk Client & EDD team, responsible for the review and management of high-risk individual and retail client cases. The ideal candidate brings deep AML/KYC expertise, strong judgement on complex EDD decisions, and proven experience leading a compliance team. Key Responsibilities: Oversee and review high-risk individual and retail client cases within SLAs, ensuring timely and accurate resolution Lead complex EDD reviews involving PEPs, adverse media, and source of wealth/funds assessments, and provide expert guidance to analysts on case decisions and best practices Act as the primary escalation point for the team and cross-functional stakeholders, liaising with MLROs and Compliance leadership on complex or borderline cases Ov --- Source: jobicy - Binance

ABOUT QUINCE Founded in 2018, Quince was built to challenge the idea that nice things have to cost a lot. Our mission is simple: to make really high quality essentials for really low prices, produced fairly and sustainably. We believe everyone deserves exceptional craftsmanship and timeless design without the traditional markups. Quince is a direct-to-consumer (DTC) model that cuts out middlemen and leverages just-in-time manufacturing to minimize waste and maximize value. Quince is a tech company disrupting the retail industry by putting AI, analytics and automation at the center of everything we do. Our unwavering commitment to excellence and company values guide our teams and actions: Customer First: We prioritize customer satisfaction in every decision. High Quality: True quality means premium materials and rigorous production standards you can feel good about. Essential Design: We focus on timeless, functional essentials instead of chasing trends. Always a Better Deal: Innovation and transparency ensure value for both customers and partners. Social & Environmental Responsibility: We commit to sustainable materials, ethical production, and fair wages. Quince partners with world-class manufacturers across the globe and serves millions of customers. With strong investor backing and a focus on sustainable growth, we are a company that is rapidly scaling while maintaining a commitment to quality, simplicity, and radical price transparency. OUR TEAM AND SUCCESS A --- Source: jobicy - Quince

Hello! I’m Joseph, a Support Manager at Ashby. I'm excited to share that we're hiring a Product Support Specialist in the APAC region, specifically in Australia . Over the past few years, we’ve built a team of Ashby experts who delight customers through keen attention to detail, deep product knowledge, and fast, thoughtful support. By joining the team, you’ll contribute to delivering that same world-class experience. In this role, you’ll work closely with customers every day. Ashby is a broad and complex product, so you can expect to handle everything from troubleshooting sophisticated integrations to guiding customers through detailed workflows and best practices. You’ll also spend time on projects that make the work we do better. Past projects our team has taken on include: Absorbing and synthesizing highly technical work from our Engineering Team to create enablement for technical up-leveling of the broader Support Team. Developing workflow automation allowing for better team cohesion and efficacy. As a company, we value a strong sense of ownership, principled thinking over experience, and thoughtful communication. These and other values, which we’ll explore more deeply during the interview process, guide how we work. You should apply if: You are already comfortable owning complex SaaS troubleshooting from first report through resolution, including isolating configuration issues, reproducing ambiguous behavior, and communicating clearly You can --- Source: jobicy - Ashby

The Role We Need: We are seeking a Lifecycle Marketing Automation Specialist dedicated to supporting supply-side growth by building, optimizing, and scaling communication journeys for our Host community. In this role, you won't just monitor existing flow, you will actively design, build, and deploy data-driven campaigns across the entire host lifecycle: driving initial lead acquisition, nurturing prospective hosts into qualified opportunities, guiding them through activation, and securing long-term retention. Utilizing our core stack and Segment, you will bridge marketing operations and technical execution to build multi-channel experiences across email, SMS, push notifications, and in-app messaging. The Person We Are Looking For: We are looking for a hands-on, detail-obsessed builder who understands how lifecycle marketing touches every stage of the host journey. While you keep the big picture in mind, you thrive in the tactical details that make campaigns succeed. You are a strong team player who excels in a highly collaborative environment, partnering closely with cross-functional teams to ensure campaigns align with broader business goals. As a hands-on Specialist, you focus on practical execution. You can take a campaign brief and event payload to build end-to-end journeys, defining triggers, eligibility, exclusions, and exit criteria, or analyze a broken workflow to find and fix the root cause. You combine strong technical skills across our platforms (leveraging Pardot --- Source: jobicy - PadSplit

Binance is a leading global blockchain ecosystem behind the world’s largest cryptocurrency exchange by trading volume and registered users. We are trusted by 300+ million people in 100+ countries for our industry-leading security, user fund transparency, trading engine speed, deep liquidity, and an unmatched portfolio of digital-asset products. Binance offerings range from trading and finance to education, research, payments, institutional services, Web3 features, and more. We leverage the power of digital assets and blockchain to build an inclusive financial ecosystem to advance the freedom of money and improve financial access for people around the world. Responsibilities Activation and Conversion: Lead the optimization of the new user onboarding process by implementing product iterations, personalized marketing campaigns tailored to individual users, and targeted engagement strategies to improve new user activation and first-time transaction (FTT) conversion rates. Retention and Repeat Purchase: build a comprehensive user lifecycle management system and user segmentation framework, and enhanced user engagement and repeat purchase frequency through the development of membership programs, point systems, gamification, and various other strategies including cross-selling. Design and optimize user referral and viral growth mechanisms to drive product organic growth. Lead A/B testing and user segmentation strategies to implement refined operations and achieve optimal all --- Source: jobicy - Binance

Please note that we will never request payment or bank account information at any stage of the recruitment process. As we continue to grow our teams, we urge you to be cautious of fraudulent job postings or recruitment activities that misuse our company name and information. Please protect your personal information during any recruitment process. While Monks may contact potential candidates via LinkedIn, all applications must be submitted through our official website (monks.com/careers). About the opportunity: In the Associate Director, Media Strategy & Planning position, you will help to shape and execute the online marketing strategies, develop and optimize highly-effective paid campaigns across media channels, with the goal to increase customer base and engagement levels. This is a role where you will partner with client managers and innovation leaders from one of our major technology clients. Our ideal candidate is an outstanding senior digital marketing leader with experience across all facets of digital marketing, a fast and flexible go-getter who jumps on new opportunities, with a natural aptitude for collaboration. Humility and collaboration are also a big part of their DNA. Sound like you? Then let’s get acquainted! At this time, all positions are exclusively work from home. Once the company decides to resume normal office operations, your time will be spent in our office, though frequency is subject to change based on business needs and general health and safety co --- Source: jobicy - Monks

The Role We Need PadSplit is hiring a Host Account Manager of Emerging Products to serve as the dedicated strategic partner and primary point of contact for a portfolio of PadSplit hosts. This is a newly created role at the heart of our Host Success model, designed to shift how we support all hosts from reactive problem-solving to proactive, relationship-driven account management. You will own the full host relationship from activation through long-term retention. But owning the relationship means more than managing check-ins and reviewing dashboards. It means being a trusted partner and the person your hosts call when something goes wrong, someone who knows the platform, the policies, and the fee structures well enough to provide clear answers on the spot. You will be measured on the outcomes that matter most: your response times, occupancy performance, host satisfaction, churn reduction, and portfolio retention. This role is critical to ensuring every host in your book of business has what they need to thrive on the platform, and that they feel it. The Person We Are Looking For We are looking for a relationship-first operator who leads with data, follows through with hustle, and knows the product, policies, and PadSplit member outcomes well enough to earn a host’s trust in the first conversation. You are proactive by nature, the kind of person who spots a problem in a dashboard before a host ever has to call about it. You are also comfortable in the reactive moments: a conf --- Source: jobicy - PadSplit

About the Job: LaunchDarkly is seeking a Senior Director, Assistant Controller to lead and scale the global accounting organization during the company’s next phase of growth. This leader will be a key member of the controllership organization and will partner closely with Revenue Accounting, Procurement, Finance, Legal, Human Resource, IT and executive leadership to build a best-in-class accounting function that is accurate, efficient, well-controlled, and business-enabling. The Senior Director, Assistant Controller will be responsible for core controllership activities, including the monthly close, financial reporting support, technical accounting execution, and control environment oversight, while also driving systems, process, and AI automation initiatives that improve scale and decision support. This role is ideal for a strategic, hands-on accounting leader who is comfortable driving change across multiple functions at scale, and combines strong technical depth with operational rigor and a continuous improvement mindset. Responsibilities: Partner with the Controller to lead the global accounting function and help shape the controllership roadmap in support of company growth and operational maturity Oversee critical areas of the monthly, quarterly, and annual close process (including accruals, balance sheet reconciliations and financial statement flux analysis) to ensure timely, accurate, and complete financial results and reporting packages Prepare financial stateme --- Source: jobicy - LaunchDarkly

Hello! We're Jason and Charlie, Support Managers at Ashby. We’re excited to share that we're hiring Product Support Specialists in North America. Over the past few years, we’ve built a team of Ashby experts who delight customers through keen attention to detail, deep product knowledge, and fast, thoughtful support. By joining the team, you’ll contribute to delivering that same world-class experience. In this role, you’ll work closely with customers every day. Ashby is a broad and complex product, so you can expect to handle everything from troubleshooting sophisticated integrations to guiding customers through detailed workflows and best practices. You’ll also spend time on projects that make the work we do better. Past projects our team has taken on include: Absorbing and synthesizing highly technical work from our Engineering Team to create enablement for technical up-leveling of the broader Support Team. Developing workflow automation allowing for better team cohesion and efficacy. As a company, we value a strong sense of ownership, principled thinking over experience, and thoughtful communication. These and other values, which we’ll explore more deeply during the interview process, guide how we work. You should apply if: You are already comfortable owning complex SaaS troubleshooting from first report through resolution, including isolating configuration issues, reproducing ambiguous behavior, and communicating clearly You can explain technica --- Source: jobicy - Ashby

Company Overview LevelUp is a specialized agency offering premier outsourcing solutions to agencies, software vendors, and website owners. Over the past seven years, we have successfully partnered with diverse companies to provide exceptional technical, operational, and back-office support. Our expansive team consists of skilled, passionate professionals dedicated to delivering top-tier results for our clients. Position Overview As a Customer Service - Support Agent, you'll manage the full commercial lifecycle for a portfolio of customers, including renewals and contract updates, while making sure customer concerns are addressed quickly and effectively. Reference: 2622-302609 Responsibilities Account Lifecycle: Manage the full commercial lifecycle for assigned customers, including renewals and contract updates, ensuring customer concerns are addressed along the way. Customer Support: Handle a range of customer tickets, including billing questions and product inquiries. Support Calls: Conduct live calls with customers to support their needs directly. Escalations: Serve as first-line (L1) support, escalating and coordinating with internal teams to resolve issues when needed. Must-Haves (Required Qualifications) 1–2 years of proven experience in a customer-facing role. Demonstrated experience handling customer retention and managing escalations. Confidence conducting live customer calls and virtual meetings. Exceptional written and verbal English communicatio --- Source: jobicy - LevelUp