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ParcelHero is one of the UK's biggest parcel delivery price comparison sites, with over 5 million visitors a year. We're a scaling, technology-focused business with 120 remote staff worldwide - and we're growing fast, expanding internationally into the US and Europe this year. We serve both consumers and businesses in an almost 50/50 split, and our move into SaaS is shifting that mix further towards larger businesses and, ultimately, enterprise customers. In 2026, we launched our cutting-edge TMS (Transport Management Solution), Parcelhero Pro, enabling retailers to pay a monthly subscription to ship on their own carrier accounts and manage every aspect of their logistics through our platform. We're a highly innovative company, deeply focused on optimisation, automation, and continuous process improvement. Joining now means being part of the journey - helping shape our technology, our processes, and our approach as we scale globally. We're also a remote-first business: no commute, no office politics, just great work with talented colleagues around the world. Job descriptionAre you passionate about improving the customer experience? Does coordinating across teams, countries, and time zones excite you? Parcelhero is looking for an experienced Customer Service Manager to lead our team leaders and 50-strong remote team, drive quality of service, and elevate the experience for both our consumer and business customers as we expand internationally.This is a high-pace, high-pressure --- Source: jobicy - ParcelHero

Customer Experience Associate (Temporary)POSITION SUMMARY: The Customer Experience Associate (Temporary) reports to the Customer Experience Supervisor. This role works directly with Natera’s internal teams and external domestic and international customers, including medical professionals, patients, laboratory personnel, channel partners, supply chain personnel, and sales. This is a fast-paced, high-volume environment where speed, execution, and ownership are critical. Note: This is a temporary position. PRIMARY RESPONSIBILITIES: Partner with internal and external customers via phone and digital channels to secure missing information required for processing submitted test samples. Gather necessary patient contact, health, physician, clinic, billing, and medical insurance information. Communicate test status, resend test results, and schedule requests for mobile phlebotomy. Triage customer technical issues and clinical inquiries to Genetic Counseling staff. Own account requests for the Sales team, driving fast and accurate account setups, kit and supply orders, medical order processing, and order tracking. Resolve customer inquiries and escalations regarding missing or delayed test samples and result reports. Perform customer verifications and obtain all relevant information to evaluate and handle complaints. Escalate unresolvable issues clearly and maintain momentum in the resolution process. Manage customer accounts by documenting all interactions, co --- Source: jobicy - Natera

About ZuoraAt Zuora, we help businesses grow smarter and adapt faster. Our platform powers modern business models — from subscriptions and usage-based pricing to AI-driven and outcome-based offerings — helping companies launch new products, automate complex billing, and unlock predictable, recurring revenue.We’ve led the Subscription Economy for more than a decade. Now we’re evolving again by building the definitive platform for quote to cash and helping companies monetize their products and services with an adaptable, AI-ready foundation. The OpportunityA technical SaaS sales engineer who captures the technical win on complex billing and quote-to-cash opportunities — with real fluency in consumption/usage-based monetization and AI-native environments. You'll scope, sell and build the QTC solution, not just demo it. Telecom experience is a strong plus.This is a hands-on Solutions Engineer role. Additionally, you’ll also stay close to your accounts post-sale — protecting technical health and surfacing expansion.In this role, you will: Own the technical win. Partner with AEs through complex enterprise cycles — discovery, technical strategy, objection handling, and clear differentiation — to secure the technical decision. Scope, sell, and build quote-to-cash solutions. Translate messy customer requirements across CPQ, billing, and revenue into a defensible QTC architecture — including consumption and usage-based billing models (metering, rating, mediation, invoice presentation, --- Source: jobicy - Zuora

Who we are?SupportYourApp is a global Support-as-a-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since 2010 to deliver secure customer and technical support. We operate globally, supporting clients in 60 languages across diverse industries. So what if you had a chance to be a part of the world’s leading SaaS, software, or hardware solutions?Join our community as a Customer Support Consultant today and thrive in a multicultural and multilingual environment while enjoying your home office. Unlock your potential by mastering new skills and achieving challenging goals in cooperation with our People First management approach. Excited? Let’s see what it takes.What you will do:Provide exceptional technical support via calls, chats, and emails;Resolve support inquiries of various difficulties, including “how-to” guidance and product assistance;Gather required technical information to ensure the resolution of complex cases;Ensure customers' satisfaction with any interaction;Maintain working knowledge of our client’s products and services;Securely work with customers’ sensitive information;Troubleshoot common issues using the knowledge base and update transaction statuses when needed; Escalate complex, repetitive, or merchant-related issues to L2 team;Ensure proper case handling and follow-up to support timely issue resolution.What you need to succeed in this role: Excellent English (at least B2+ level) and Polish --- Source: jobicy - SupportYourApp

About Tailscale  Tailscale is building the new Internet by delivering software that makes it easy to securely interconnect people and their devices, no matter where they are. From hobbyists to multinational corporations, teams of every size use Tailscale each day to protect their networks, share access to internal tools, and more. We're building a future for the Internet that's easy, sensible, and safe, like it used to be. Founded in 2019 and fully distributed, we're backed by Accel, CRV, Insight, Heavybit, and Uncork Capital.Job DescriptionAs Customer Success Engineer (CSE) at Tailscale, you’ll be the bridge between our technical capabilities and the needs of our most strategic customers. You will work directly with customers to ensure their success with Tailscale’s products, helping them get onboarded, driving their long-term adoption, and providing expert technical guidance throughout their journey. This role requires a combination of technical proficiency, problem-solving skills, and an empathetic customer-centric approach to ensure customers are fully empowered to leverage the power of Tailscale. The role will report directly to Zach Buchheit, Team Lead, Customer Success Engineers.Key Responsibilities Lead and manage the onboarding process for new strategic customers, ensuring they quickly understand and adopt Tailscale. Provide training and resources that set customers up for long-term success. Offer technical support for customers, diagnosing and resolving issues acros --- Source: jobicy - Tailscale

Start your journey with BCD: Grow, connect, collaborate and celebrate with our global team CSS TSSM Travel Technology Specialist (Remote)Full time, Spain, France, Netherlands, Poland, United KingdomIf you live in the Warsaw area, you will need to work in-office for 50% of working time monthly. If you work in the Kraków and Rzeszów areas, you will need to work in-office at least 1 day per week. The CSS TSSM Travel Technology Specialist is responsible for assessing incidents to determine solution approaches, understanding requests for changes to identify the best approach, and applying solutions to ensure business problems are resolved. As a CSS TSSM Travel Technology Specialist, you will Conduct assessment in a logical way, replicate error or test situation if possible. Analyze larger requirements (multiple system, processes made of many sub-processes) Coordinate activities with a range of internal or external teams across various issues Execute small to large complex configuration changes (many systems, many logics)  Respect defined and agreed service level agreements  About you  Experience in the travel industry  Experience in managing Technology is required Excellent spoken and written language skills in English  Knowledge of Amadeus and Sabre and experience in the administration of the tool Knowledge in Agent & Client facing Travel Technology and experience in the administration of an application is required   What we offer youAt BCD Travel, we work with highly motivat --- Source: jobicy - BCD Travel

Skylum empowers millions of photographers to create incredible images. Our award-winning photo editing software combines AI-powered automation with full creative control. We make editing enjoyable, easy, and accessible for everyone.You’ll join an environment where growth, learning, and creativity are encouraged. Flexible schedules, trust-based workflows, and a supportive team give you everything you need to focus on your best work. Proudly Ukrainian, Skylum stands with Ukraine through action, regularly supporting organizations that help accelerate our victory.Key responsibilities:  Drafting and revising commercial contracts, policies, and other legal documents Protecting and registering intellectual property rights Ensuring legal compliance across various areas, including data protection, marketing, payments, and consumer rights Providing legal support, research, and consultation on day-to-day operations Analyzing and mitigating potential legal risks Working with financial institutions, including account opening, KYC, and compliance procedures Liaising with law firms and service providers across different jurisdictions Assisting with potential legal disputes Required experience:  Master's degree / LLM from a reputable university 5+ years of experience in international or top-tier law firms, or in legal roles at IT companies Fluent English Experience working across international jurisdictions Strong background in contract law and intellectual property rights Knowledge of corpo --- Source: jobicy - Skylum

Skylum allows millions of photographers to make incredible images. Our award-winning software automates photo editing with the power of AI yet leaves all the creative control in the hands of the artist.Join us on our mission to make photo editing enjoyable, easy, and accessible to anyone. You’ll be developing products with innovative technologies, providing value and inspiration for customers, and getting inspired in return.Thanks to our incredible team of experts, we’ve built a collaborative space where you can constantly develop and grow in a supportive way. At the same time, we believe in the freedom to be creative. Our work schedule is flexible, and we trust you to give your best while we provide you with everything you need to make work hassle-free. Skylum is proud to be a Ukrainian company, and we stand with Ukraine not only with words but with actions. We regularly donate to various organizations to help speed up the Ukrainian victory.Role Mission:We are looking for a senior Machine Learning Engineer who can build and improve ML models used in our product. Most of the tasks are related to computer vision and image processing. You will work on both common tasks like segmentation, detection, and classification, as well as more complex problems involving Diffusion Models, LLMs, VLMs, and other custom tasks without ready-made solutions.You should be able to work independently, move fast, and quickly test new ideas.Responsibilities: Build and improve ML models, mostly for c --- Source: jobicy - Skylum

About EnodeThe grid was built for predictable, centralised power. Today it's absorbing intermittent supply from grid scale solar and wind, alongside dynamic demand from EVs, heat pumps, and home batteries. The missing piece is software that can connect and orchestrate these devices at scale.Enode provides the infrastructure layer that makes this possible. Our Connect API gives energy companies a single integration to 1000+ devices across 80+ brands. Our optimisation tooling gives energy companies the building blocks to manage those devices locally - think smart charging for EVs. Our Flex product turns those connected devices into a flexible, controllable asset for energy companies.We work with device manufacturers across the energy hardware ecosystem - from EV brands to heat pump and solar inverter producers. Our customers are energy retailers, utilities, and traders building the next generation of energy services. We're backed by Y Combinator, Lowercarbon Capital, and Creandum.The decisions made now will shape how the energy system gets built. We're looking for people who take ownership, move fast, and care deeply about the role technology can play in the energy transition.What we’re looking for:A Software Engineer to build and grow Enode’s Connect platform, which underpins how energy companies around the world integrate with devices at scale. You’ll build and evolve the integrations and backend systems that power EV charging, home energy management, and our growing feature --- Source: jobicy - Enode

This role is part of our Seobility team, one of the brands in saas.group’s growing portfolio.Seobility is one of the brands that showed tremendous growth since joining saas.group in 2022. Seobility has been empowering the SEO scene with its all-in-one software, helping website owners and marketers worldwide boost their website rankings. Starting off in 2013 with a small but formidable team, Seobility now has over 800,000 users and earned international awards along the way! Profile OverviewWe're looking for a hands-on Head of Marketing to lead Seobility's next growth chapter, owning our go-to-market and product-led-growth strategy, and building durable growth beyond our Google-organic base. You will lead a small, talented in-house team with access to further strategic and execution support from saas.group's central marketing team, with further expertise across disciplines like SEO. You will take full ownership of how we grow MRR, build our brand presence, and take our product to our existing and new users. This is a rare opportunity to step into a product with deep market credibility and 800,000+ users and have a real impact on its next growth chapter.Your immediate impact in the first 3–6 months will be: Audit the current marketing stack, channels, and budget allocation and present a prioritised plan to grow organic traffic sources beyond our strong Google presence. Establish yourself as a trusted leader for the team, with working rhythms and clear ownership across the functi --- Source: jobicy - saas.group