Company DescriptionAs a digital transformation company -- and Great Place to Work certified -- Sutherland has been helping customers globally achieve greater agility and transform automated customer experiences for over 35 years. We work with some of the world’s most known brands in dozens of industries, including Banking & Financial Services; Insurance; Communications, Media & Entertainment; Healthcare; Retail & Consumer Packaged Goods; Technology; Travel, Transportation, Hospitality & Logistics; and Mortgage Services, helping them to better support and serve their customers.Job DescriptionIn this role, you will handle maintenance, collection and liquidation activities for an assigned portfolio of accounts. This will include handling a variety of customer inquiries, analyzing payment history/notes, and communicating statuses to customers. Our hours of operation are Monday-Friday, 7AM-7PM CST (no weekends) Some of the high-level tasks of the job include:Reviewing customer contract, including but not limited to, voluntary surrender, Principal and Interest breakdown for their payments and account, Total Loss process.Advise the customer of their account open and closed accounts.We give customer information regarding the status of their titles including but not limited to; state to state transfers, title protection.We assist customer with information on all optional products.Assist customer with extensions and deferral in times that may not be able to pay.Taking p
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Source: jobicy - Sutherland
At Branch, we power every touchpoint with links that work and insights that prove it. From click to conversion, we make growth measurable. Our unparalleled attribution, backed by AI-enhanced linking, is trusted to deliver seamless experiences that increase ROI, decrease wasted spend, and eliminate siloed attribution.
We bring the same rigor to how we build our team, by empowering our people to move fast, own outcomes, and build something that matters. We take pride in making meaningful investments in our team’s health, wealth, and growth so individuals can thrive as we scale. Our culture values smart, humble, and collaborative teammates who take accountability and drive results in an environment where their work truly moves the business forward.
We are innovative, scaling with purpose, and led by seasoned leaders who know how to build enduring companies. Trusted by brands like Instacart, Western Union, NBCUniversal, ZocDoc, and Sephora, we’re big enough to matter, small enough for you to make a real impact. If you’re excited by the grit of building, rapid learning, and shaping the future of customer growth, you’ll find your place here.Branch is looking for a seasoned Customer Success professional to join our Customer Experience team as a Strategic Customer Success Manager. This role is dedicated to our most significant, globally distributed customers — large, complex organizations with vast ecosystems that span every major region. You’ll act as their trusted advisor and the
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Source: jobicy - Branch
GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster.
The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems. Co-create the future with us as we build technology that transforms how the world develops software.
*Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab.An overview of this roleAs a Senior Customer Success Manager on our Public Sector team, you’ll help U.S. government and public sector organizati
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Source: jobicy - GitLab
We’re looking for a Customer Support Systems & Analytics Lead to own the data strategy and reporting function within the Customer Support organisation at Mercury. As our operations grow in complexity—spanning multiple channels, an expanding BPO model, and sophisticated AI automation—we are moving away from fragmented, project-based data support toward a model of holistic ownership.In this role, you will be responsible for how we capture, structure, and connect data across our CS systems - including Zendesk and our AI Agent - to drive informed decision-making across the team. You will ensure our systems are configured in a way that produces reliable, high-quality data, and you will translate that data into actionable insights for CS leadership and stakeholders. You’ll sit at the intersection of data, operations, and customer experience, partnering closely with CS leadership, Strategy and Ops, and cross-functional teams like Data to make sure our reporting infrastructure is built to scale. Your work will be foundational to how the CS organisation measures performance, identifies opportunities, and drives decision-making. Key Responsibilities
Unified reporting and analytics: Actively build and maintain reports and dashboards that give the CS organisation clear visibility into key performance metrics, trends, and performance across channels, teams and projects - from our internal Support team to our BPO partners.
CS Systems configuration and data governance: Work closely wit
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Source: jobicy - Mercury
[Quora is a privately held, "remote-first" company. This position can be performed remotely from anywhere in the United States. Please visit careers.quora.com/eligible-countries for details regarding employment eligibility by country.]About Quora:Quora’s mission is to grow the world's collective intelligence. To do so, we have two platforms:Quora: a global knowledge sharing platform with over 300M monthly unique visitors, bringing people together to share insights on various topics and providing a unique platform to learn and connect with others.Poe: a platform providing millions of global users with one place to chat, explore and build with a wide variety of AI language models (bots), including Claude-Opus-4.7, Nano-Banana-2, GPT-Image-2, GPT-5.5, GPT-5.5-Pro, and more. As AI capabilities rapidly advance, Poe provides a single platform to instantly integrate and utilize these new models.Behind these products are passionate, collaborative, and high-performing global teams. We have a culture rooted in transparency, idea-sharing, and experimentation that allows us to celebrate success and grow together through meaningful work. Join us on this journey to create a positive impact and make a significant change in the world.This role will be supporting our Quora product.About the Team and Role:Quora’s Sales team is dedicated to driving revenue through strategic partnerships with Agencies and Direct Clients. We are a data-driven, collaborative, and entrepreneurial team that thrives
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Source: jobicy - Quora
About DATDAT Freight & Analytics is an award-winning employer of choice and a next-generation SaaS technology company that has been at the leading edge of freight and logistics innovation for nearly five decades. Founded in 1978, DAT operates the largest freight marketplace in North America — processing 250 million+ load posts annually and maintaining one of the largest repositories of freight market transaction data in the world. On a defined path to $1 billion in revenue, DAT deploys a suite of software solutions, machine learning models, and intelligent automation tools that help brokers, carriers, and shippers price freight accurately, source capacity, reduce risk, and operate more efficiently. With nearly 700 teammates across offices in Denver, CO; Portland, OR; Seattle, WA; Springfield, MO; Toronto, ON; and Bangalore, India, DAT combines the credibility of a multi-decade market leader with the drive of a company that is not done disrupting the industry it helped build. For more information, visit www.DAT.com Application Deadline: 8/15/2026The OpportunityDAT is looking for a Enterprise Customer Success Manager to join our Broker Success team. The Enterprise Customer Success Manager plays a vital role in managing customer engagement, product usage, and overall value realization for DAT’s key and mid-market broker customers. The ideal candidate thrives in a fast-paced environment, is highly organized, and can balance multiple accounts and initiatives simultaneously. Th
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Source: jobicy - DAT
Job Description SummaryAll resources, and logistics required to perform services and maintenance activities on customers' site/property. These activities contribute to, maintain, repair and refurbish sold or existing products. Includes all types of maintenance service (preventive and remedial), manage maintenance facilities and field services engineering. Impacts the team's ability to achieve service, quality and timeliness of objectives. The role is subject to operating policy objectives. There is moderate autonomy within the role. High levels of operational judgment are required to achieve outcomes required.Job DescriptionRoles and ResponsibilitiesAct as the single point of contact to the customer for timely and satisfactory resolution of concerns covering a wide variety of support services offered for assigned region, product, or coverage area -Responsible for knowledge of assigned region, coverage area, or product lines, their associated configuration installations, and represents the most direct access to all appropriate internal functions to support the customer.Establish and maintain contact to provide on-going technical and business support to assigned customers in designated geographic region or coverage areaRequires specialized knowledge within the function. Influence the development of strategy for the area of responsibility, including control of resources and influences policy formulation.Interprets simple internal and external business challenges and recommends b
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Source: jobicy - GE Vernova
At TE, you will unleash your potential working with people from diverse backgrounds and industries to create a safer, sustainable and more connected world. Job Overview
TE Connectivity's Manufacturing and Process Development Engineering Teams significantly impact LEANPD-driven new product development projects, driving excellence in existing manufacturing technologies and methods while implementing new technologies to improve process capability, productivity, quality, and cost performance. They act as the critical link between Product Development, Manufacturing Engineering, Operations, and Strategic Supply Chain partners to ensure robust, scalable manufacturing solutions across the enterprise.
This position serves as the global process and technology leader for ADM's Metals Manufacturing Technologies, including Machining, Plating, Loose Piece Stamping, and Hermetic Manufacturing Processes. The role provides strategic leadership, technical direction, and organizational influence across ADM manufacturing sites and strategic suppliers worldwide.
The Senior Manager will develop and execute technology roadmaps, establish best demonstrated practices, drive manufacturing productivity, and build organizational capability to support ADM's growth strategy. This position reports directly to the Senior Director of Manufacturing Engineering and leads a global team of Manufacturing and Process Development Engineers.Job Requirements
Leadership
Provide strategic leadership for Metals Manuf
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Source: jobicy - TE Connectivity
At TE, you will unleash your potential working with people from diverse backgrounds and industries to create a safer, sustainable and more connected world. Job Overview
TE Connectivity Ltd. is a $17.3 Billion global technology and manufacturing leader creating a safer, sustainable, productive, and connected future. For more than 75 years, our connectivity and sensor solutions, proven in the harshest environments, have enabled advancements in transportation, industrial applications, medical technology, energy, data communications, and the home. With 78,000 employees, including more than 7,000 engineers, working alongside customers in nearly 150 countries, TE ensures that EVERY CONNECTION COUNTS. Learn more at www.te.com and on LinkedIn, Facebook, WeChat and Twitter.
When every connection counts, TE’s Industrial & Commercial Transportation (ICT) business unit delivers reliable connectivity products designed to withstand harsh environmental conditions for on and off-highway vehicles and recreational transportation. As a world leader in rough and rugged connectivity, depend on TE’s ICT to provide innovative solutions for field applications where failure is not an option. Some of our key technologies include terminals and connectors, custom cable assemblies, relays and switching modules, inductive systems, and wire and cable.
The Industrial & Commercial Transportation (ICT) business unit of TE Connectivity is seeking an Account Manager based in the Midwest region. This
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Source: jobicy - TE Connectivity
Description We're growing - join our award winning culture as we serve members in your area!This is a float position primarily within Waushara County, potential travel up to 2 hours within the service region.The RN Care Manager, as part of an interdisciplinary team (IDT), serves frail elders, adults with physical disabilities and adults with intellectual/developmental disabilities who are members of Lakeland Care, Inc. (LCI). The team’s goal is to promote the overall well-being of the members LCI serves by providing high quality, person-centered, outcome-based care.Under general direction of the Care Management Supervisor, this position provides care management and service coordination to LCI members. As a member of the IDT, the RN Care Manager (RNCM) arranges for provision of services and supports based on a comprehensive assessment of the member's identified outcomes and needs. The IDT staff monitors the provision of services based on the member-centered plan per LCI policy and procedures, and Department of Health Services (DHS) contract requirements.Essential Competencies:As part of an interdisciplinary team (which also includes a care manager and the member and/or legal representative), the RNCM conducts a comprehensive assessment of the member's outcomes, needs and risks; and reassesses as the member’s outcomes and/or condition changes.Coordinate acute and primary care services, care transitions and related follow-up care.Develop, coordinate, monitor, and evaluate member
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Source: jobicy - Lakeland Care
