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Company DescriptionWhen you join Turnitin, you'll be welcomed into a company that is a recognized innovator in global education. For over 25 years, Turnitin has partnered with educators and institutions to develop learning integrity solutions that recognize the enduring value of critical thinking in a rapidly changing world. Over 16,000 academic institutions, publishers, and corporations use our services in more than 185 countries around the world: Turnitin Feedback Studio, Clarity, Originality, Gradescope, ExamSoft, Similarity, and iThenticate. Protecting the value of an authentic education is at the heart of who we are.Experience a remote-first culture that empowers you to work with purpose and accountability in a way that best suits you, supported by a comprehensive package that prioritizes your overall well-being. Our diverse community of colleagues are all unified by a shared desire to make a difference in education.Turnitin is a global organization with team members in over 35 countries including the United States, Mexico, United Kingdom, Australia, Japan, India, and the Philippines.Job DescriptionAs a member of the GRaF (Grading and Feedback) team, the purpose of this role is to build and maintain services related to grading and feedback functionality. The Senior Software Engineer - Backend Services will be responsible for designing, implementing, and maintaining scalable, high-performance backend systems using AWS Lambda and related technologies. This role is critical --- Source: jobicy - Turnitin, LLC

Company DescriptionR26_0016488At NIQ, we deliver the most complete and clear understanding of consumer buying behavior that reveals new pathways to growth. We are looking to add a BI Consultant to the team. Remote role based in the US. Candidates must be physically located within the US.Job DescriptionThe BI Consultant plays a critical role in managing reporting tasks, analyzing data for meaningful trends, and consults with clients on efficient use of various BI tools. They work independently to optimize reporting processes, enhance efficiency, and identify opportunities for business growth. They take on a more strategic role in business development by identifying and nurturing leads, refining proposals, and optimizing the quoting process for BI solutions. They stay up to date on industry trends and collaborate with leadership on new BI product and service development to strengthen client relationships and drive lead generation efforts. Responsibilities: Own end-to-end delivery of in-scope reporting solutions across a variety of NIQ data sources (RMS, CPS, Omni). Independently manage reporting tasks and analyze data to understand trends and drive decision making. Partner with customers to set objectives that drive business impact and maximize client value, building and maintaining strong relationships and deep expertise with adaptability, urgency, and positivity. Consult with clients and stakeholders on BI tool usage for specific projects and identify opportunities for proces --- Source: jobicy - NielsenIQ

As a Workplace Solutions Customer Service Representative, you will provide exceptional service to our policyholders and providers by efficiently handling inquiries, thoroughly researching issues, and ensuring a seamless customer experience. In this role, you’ll support a wide range of customer needs across our Group Insurance products, including Disability, Life, Accident, Critical Illness, Hospital Indemnity, and Paid Leave—ranging from straightforward policy questions to more complex claim related inquiries. You’ll use multiple internal systems and resources to investigate, resolve, and communicate solutions effectively. Your ability to listen, analyze information, and communicate clearly will be essential in helping customers understand their benefits, resolve concerns, and feel confident in the service they receive.Training is held Monday through Friday, 8:00 AM – 4:30 PM CST.Following training, your regular shift will transition to our closing hours: 9:00 AM – 5:30 PM CST / 10:00 AM – 6:30 ESTWHAT WE CAN OFFER YOU: Hourly Wage: $20.50, plus annual bonus opportunity, 401(k) plan with a 2% company contribution and 6% company match. Work-life balance with vacation, personal time and paid holidays. See our benefits and perks page for details. Applicants for this position must not now, nor at any point in the future, require sponsorship for employment.  WHAT YOU'LL DO: Handle inbound calls in a fast‑paced environment, delivering excellent customer service for routine in --- Source: jobicy - Mutual of Omaha

Join our Movement and Champion Restaurant Culture! At TheFork we believe that the best things in life happen around the table. As the leading restaurant booking platform in Europe, we connect the broadest community of loyal diners with the world’s favorite restaurants. Powered by innovation and a deep passion for the restaurant industry, we create unique dining experiences across 11 countries. We’re part of the Tripadvisor Group and proud to be building a diverse, people-first culture where “respect”, “ownership”, “growth” and “better together” values thrive. If you’re passionate about food, technology, and making a real impact, your seat at the table is ready. Discover life at TheFork   What you will do: Answer incoming requests via phone, email and chat. Assist our customers on questions about our electronic reservation book, our website or app. Put yourself in the customer’s shoes and provide the most suitable answer or solution according to their specific needs. Who you are: Based in Barcelona. Native level of Portuguese and fluent in English. Speaking more languages are always welcome! An open minded person with a high level of communication skills. Care about customer needs and always try to make their experience unique and satisfactory. Knowledge in CRM tools. Experienced in a customer support environment. What we offer: An awesome team  A permanent contract (that can be useful in life) ⚖️ Flexible working environment (2 days home office per week + up to 4 total week --- Source: jobicy - Tripadvisor

Senior Area Customer Service Coordinator, HospitalityPOSITION PROFILEUnder the direction of the Field Manager this key position supports daily operations, implementations, expansions, and administration of all Managed Services Accounts within an assigned operational area with varying sizes. Undertaking all customer support tasks in external customer/client facilitiesThe Area Customer Service Coordinator, Hospitality delivers operational support by assisting MS leadership by supplementing onsite personnel at various customer locations performing a wide range of duties requiring a versatile skill set and ability to adapt to varying industries. Additionally, they are required to support various locations for reasons that may include vacation, absences, training, implementations, etc. throughout assigned operational area. This position will work closely with client’s office administration to ensure we represent the customer’s culture to the external world. This position is focused on and includes, but is not limited to, greeting outside callers/clients, managing conference room scheduling, preparing for key client visits (signage, work-space prep, etc.), and handling client travel arrangements where necessary. This individual would also be charged with assisting with any group company activities - - parties, group functions, department meetings, etc. This position may also include general clerical, reception, copying, mail services, shipping and receiving products and supplies, s --- Source: jobicy - RICOH

About the teamThe Customer Experience (CX) Product team owns the entire post-booking journey, from the moment a trip is booked through changes, disruptions, refunds, and customer support interactions.We build and operate the systems that enable fast, high-quality support at scale, including:Customer self-serve experiences within the Hopper app and partner-integrated flowsInternal agent platforms that enable efficient, high-quality human resolutionHTS Assist, Hopper’s flagship agentic AI platform, used internally and offered as a B2B solution for global travel partnersTogether, these platforms support millions of travelers across chat, voice, web, and third-party channels, powering seamless post-booking experiences worldwide.About the jobAs a Software Engineer on the CX Platform team, you will design, build, and evolve the core systems behind Hopper’s post-booking experience. Your work will directly impact customers, internal support agents, and the continued expansion of HTS Assist across AI-driven voice and chat.You’ll collaborate closely with Product, Design, AI, Data, and Operations partners to deliver intelligent, scalable customer service systems, including conversational AI workflows, self-service customer journeys, internal tools used by thousands of agents, and infrastructure that enables partner-specific experiences.You’ll report to a Senior Engineering Manager and work alongside engineers focused on platform services, integrations, AI orchestration, and self-service --- Source: jobicy - Hopper

From Fivetran’s founding until now, our mission has remained the same: to make access to data as simple and reliable as electricity. With Fivetran, customer data arrives in their warehouses, canonical and ready to query, with no engineering or maintenance required. We’re proud that more organizations continue to leverage our technology every day to become truly data-driven.About UsFivetran and dbt Labs are bringing together two industry-leading companies with a shared mission: helping organizations unlock the full value of their data. Together, we’re delivering the data infrastructure layer that helps organizations move, transform, and trust their data — from the moment data moves, through every transformation, to the context teams and AI systems rely on. Fivetran helps organizations automate data movement across the systems, clouds, engines, and tools they rely on. dbt Labs pioneered analytics engineering, helping teams transform data into reliable, governed insights. Together, we support thousands of organizations as they build a trusted foundation for analytics, AI, and better business decisions. As we bring our teams and technology together, we’re building on the strengths of both companies while continuing to deliver the products and experiences our customers know and trust. It’s an exciting time to join us: we’re creating a company with the scale, talent, and technology to help more organizations put their data to work with greater speed, confidence, and impact. During --- Source: jobicy - Fivetran

At Builder.io, we’re reimagining how teams build for the web. Our collaborative AI development platform helps product, design, engineering, and marketing teams work together with AI agents to build, review, and ship production-ready experiences on top of their existing codebases and design systems. Through Fusion and Publish, our flagship products, we help enterprise teams move faster, reduce handoffs, and deliver high-quality digital experiences at scale.About the Role:As a Senior Customer Engineer, you will play a critical role in guiding our enterprise customers through complex integrations and ensuring they extract the maximum value from Builder. Leveraging your deep technical expertise, you’ll lead major projects, conduct advanced workshops, and provide tailored support for our largest and most strategic customers across the EMEA region. You will be instrumental in influencing our product roadmap, fostering customer success, and positioning Builder as a key partner.Key Responsibilities: Lead Enterprise Customer ImplementationsOwn the end-to-end technical onboarding and implementation process for strategic enterprise customers, ensuring successful deployment, platform integration, and alignment to the customer’s business goals. Drive Adoption and Long-Term Customer ValuePartner with customers throughout the full lifecycle, from onboarding through expansion and optimization, to drive activation, sustained usage, and measurable business impact across technical and business --- Source: jobicy - Builder.io

Veeam is the Data and AI Trust Company, specializing in helping organizations ensure their data and AI are fully understood, secured, and resilient to enable the acceleration of safe AI at scale. As the market leader in both data resilience and data security posture management, Veeam is built for the convergence of identity, data, security, and AI risk. Headquartered in Seattle with offices in more than 30 countries, Veeam protects over 550,000 customers worldwide, who trust Veeam to keep their businesses running. Join us as we go fearlessly forward together, growing, learning, and making a real impact for some of the world’s biggest brands. #LI-KH1About the RoleThe ideal candidate will be naturally collaborative, articulate, extremely organized, have a solid technical understanding of Veeam's Securiti AI solutions, and be motivated by maximizing customer success and outcomes. Soft skills combined with technical skills are key in this role. As a Senior Customer Success Engineer, you are the primary technical owner driving long-term customer outcomes across the Securiti Data Command Center platform. You'll lead onboarding, adoption, and optimization; proactively identify churn risk and upsell opportunities; and apply deep expertise in DSPM, Privacy, Data Security, and AI Governance to deliver measurable customer value.What You’ll Do Setup customer accounts; facilitate onboarding; orient stakeholders; walk through administration portals; introduce support channels.  Identify e --- Source: jobicy - Veeam Software

Veeam is the Data and AI Trust Company, specializing in helping organizations ensure their data and AI are fully understood, secured, and resilient to enable the acceleration of safe AI at scale. As the market leader in both data resilience and data security posture management, Veeam is built for the convergence of identity, data, security, and AI risk. Headquartered in Seattle with offices in more than 30 countries, Veeam protects over 550,000 customers worldwide, who trust Veeam to keep their businesses running. Join us as we go fearlessly forward together, growing, learning, and making a real impact for some of the world’s biggest brands. #LI-KH1About the RoleThe ideal candidate will be naturally collaborative, articulate, extremely organized, have a solid technical understanding of Veeam's Securiti AI solutions, and be motivated by maximizing customer success and outcomes. Soft skills combined with technical skills are key in this role. As a Senior Customer Success Engineer, you are the primary technical owner driving long-term customer outcomes across the Securiti Data Command Center platform. You'll lead onboarding, adoption, and optimization; proactively identify churn risk and upsell opportunities; and apply deep expertise in DSPM, Privacy, Data Security, and AI Governance to deliver measurable customer value. What You’ll Do Setup customer accounts; facilitate onboarding; orient stakeholders; walk through administration portals; introduce support channels.  Identify  --- Source: jobicy - Veeam Software