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Join a team dedicated to delivering an exceptional customer experience. In this role, you will provide direct support to policyholders, producers, providers, and other stakeholders through phone, email, and written correspondence. You will resolve customer inquiries, process complex transactions, and manage a variety of service requests with professionalism and efficiency.Successful candidates will demonstrate strong customer service skills, the ability to analyze and process multifaceted requests, and the confidence to work independently with minimal supervision. This position offers the opportunity to develop an expanded knowledge base while contributing to a collaborative, engaged, and accountable workforce focused on customer satisfaction and operational excellence.WHAT WE CAN OFFER YOU: Hourly Wage: $21.00, plus annual bonus opportunity. 401(k) plan with a 2% company contribution and 6% company match. Work-life balance with vacation, personal time and paid holidays. See our benefits and perks page for details. Applicants for this position must not now, nor at any point in the future, require sponsorship for employment.  WHAT YOU'LL DO: Deliver exceptional customer service by handling inquiries, resolving issues, and communicating outcomes through phone, email, and written correspondence while supporting customer retention. Meet performance expectations for customer satisfaction, quality, productivity, attendance, and schedule adherence in a fast-paced, customer-f --- Source: jobicy - Mutual of Omaha

About the Job:We are seeking a strategic, results-driven Head of Customer Marketing to lead our global customer marketing function. This role has significant influence on shaping brand messaging and positioning for LaunchDarkly as well as influencing customer health and retention. This individual will manage our customer advocacy and adoption programs. The ideal candidate will bring a combination of building deep customer relationships within a company as well as experience building repeatable frameworks and enable both quality and quantity of customer advocacy.Responsibilities: Lead our customer storytelling program. Build a steady pipeline of customers who are excited to share stories about how they are solving their biggest business challenges, how they are evolving in the AI-era, and how they use LaunchDarkly being part of their AI SDLC.  Establish an executive advisory board that builds trust, feedback loops, and advocacy from decision makers at our most important customers.  Source and interview customers (in-person and on camera) to produce customer case studies in the form of written case studies, videos, and quotes. Source and manage customers who speak live alongside LaunchDarkly at both buyer and internal events.  Oversee all peer review programs (G2, Peerspot, Gartner Peer Insights, and TrustRadius) to ensure LaunchDarkly maintains leader status on all platforms.  Design, deliver, and continuously optimize advocacy programs and incentive strategies that attract cu --- Source: jobicy - LaunchDarkly

POS-16578Role SummaryOur mission at HubSpot is to help millions of organizations grow better. We do that by building software, tools, and experiences that help businesses grow with confidence.The Customer Reference Program (CRP) is a strategic part of our go-to-market motion, helping prospects hear directly from customers who have grown better with us. By creating trusted peer validation, the program accelerates buying decisions, strengthens customer advocacy, and reinforces HubSpot’s competitive position.We’re looking for a Senior Marketer to lead and evolve the Customer Reference Program into an AI-enabled, data-driven function that scales with our business. In this highly cross-functional individual contributor role, you’ll shape how customer advocacy supports enterprise selling, expands across HubSpot’s growing product portfolio, and becomes an even stronger competitive advantage.What You’ll Do Own the end-to-end strategy and operations of HubSpot’s Customer Reference Program, including advocate recruitment, onboarding, matching, engagement, and program governance. Partner closely with Sales, Customer Success, Product Marketing, and GTM Enablement to integrate customer references earlier and more effectively throughout the buyer journey. Build and maintain a diverse advocate community that reflects HubSpot’s evolving products, customer segments, industries, and strategic priorities. Develop and implement AI-powered workflows that improve reference matching, advocate engag --- Source: jobicy - HubSpot

At PointClickCare our mission is simple: to help providers deliver exceptional care. And that starts with our people. As a leading health tech company that’s founder-led and privately held, we empower our employees to push boundaries, innovate, and shape the future of healthcare. With the largest long-term and post-acute care dataset and a Marketplace of 400+ integrated partners, our platform serves over 30,000 provider organizations, making a real difference in millions of lives. We also reinvest a significant percentage of our revenue back into research and development, ensuring our employees have the resources to innovate and make a lasting impact. Recognized by Forbes as a top private cloud company and honored as one of Canada’s Most Admired Corporate Cultures, we offer flexibility, growth opportunities, and meaningful work. At PointClickCare, we empower our people to be the architects of a smarter healthcare future; one that is human-first and accelerated by AI to create meaningful and lasting change. Employees harness AI as a catalyst for creativity, productivity, and thoughtful decision-making. By integrating AI tools into our daily workflows, collaboration is enhanced, outcomes are improved, and every team member has the proficiency to maximize their impact. It all starts with our hiring practices where we uncover AI expertise that complements our mission, and we continue to invest in training and development to nurture innovation throughout the employee journey.Join --- Source: jobicy - PointClickCare

Company DescriptionAt National Vision we believe everyone deserves to see their best to live their best. We help people by making quality eye care and eyewear more affordable and accessible. National Vision is one of the largest optical retail companies in the United States with over 1,200 stores. We operate four retail brands: America’s Best Contacts & Eyeglasses, Eyeglass World, and Vista Optical inside select Fred Meyer stores and on select military bases. We offer an innovative culture where training is a priority, hard work is praised, and career growth is a reality.We are hiring for a Managed Care Customer Service Representative to join our growing team!Job DescriptionThis is an in office role that is responsible for providing customers, retail personnel, and insurance companies detailed information regarding invoices and explanations of balance due.What Would You Do? The Specifics.Answers calls from customers regarding collection of past account accounts. Conducts conference calls with customers and insurance companies to determine the the responsible party for the balance and offers solutions of payment options.Provides detailed notes in our Point of System to communicate findings to retail associates and maintains notes in the ticketing system to track calls and the purpose of calls.Answers calls from retail personnel to assist with selecting the correct plans in the Point of Sale system and answer questions regarding plan calculations and why their customers rec --- Source: jobicy - National Vision

Join Our TeamOowlish, one of Latin America's rapidly expanding software development companies, is seeking experienced technology professionals to enhance our diverse and vibrant team.As a valued member of Oowlish, you will collaborate with premier clients from the United States and Europe, contributing to pioneering digital solutions. Our commitment to creating a nurturing work environment is recognized by our certification as a Great Place to Work, where you will have opportunities for professional development, growth, and a chance to make a significant international impact.We offer the convenience of remote work, allowing you to craft a work-life balance that suits your personal and professional needs. We're looking for candidates who are passionate about technology, proficient in English, and excited to engage in remote collaboration for a worldwide presence.About the Role:  We are looking for a curious and analytical Data Analyst to help transform complex data into actionable insights that drive product, customer, and business decisions. In this role, you will work closely with cross-functional teams to analyze customer behavior, product performance, and business trends while developing dashboards, reports, and data-driven recommendations. You will leverage modern analytics tools and statistical techniques to uncover opportunities, improve decision-making, and support strategic initiatives. The ideal candidate combines strong SQL and statistical analysis skills with the a --- Source: jobicy - Oowlish Technology

Come join the organization that is redefining security for the AI era. As one of the fastest-growing startups ever, we enable teams to secure cloud and AI applications by connecting code, cloud, and runtime into a single shared context. Trusted by security teams all over the world, we have a proven track record of success and a culture that values world-class talent. Not to mention, we're now powered by Google, meaning we offer our customers an AI-powered platform that harnesses Google’s Threat Intelligence and Security Operations to better detect, prevent, and respond to threats across all environments, allowing for further innovation. Our Wizards from all over the globe work together to protect the infrastructure of our customers, including over 65% of the Fortune 100, who trust us to scan and secure over 230 billion files daily. We’re honored to be a leading player in a massive and growing market, and we continue to look for exceptional Wizards who are eager to make a significant impact on our team. At Wiz, you’ll have the freedom to think creatively, dream big, and use your full range of skills to contribute to our momentous growth. Come join our team and help us create secure cloud environments that allow even the best companies to move faster, all while having some fun!The application deadline is: 06/26/2026Summary: The vision of the Customer Experience team is to engage with strategic customers to deliver business value and help drive revenue growth. Customer Experienc --- Source: jobicy - Wiz

About ZuoraAt Zuora, we help businesses grow smarter and adapt faster. Our platform powers modern business models — from subscriptions and usage-based pricing to AI-driven and outcome-based offerings — helping companies launch new products, automate complex billing, and unlock predictable, recurring revenue.We’ve led the Subscription Economy for more than a decade. Now we’re evolving again by building the definitive platform for quote to cash and helping companies monetize their products and services with an adaptable, AI-ready foundation. The OpportunityA technical SaaS solutions engineer who drives the technical win on billing and quote-to-cash opportunities and acts as a technical SME for the most strategic customers in our install base — with real fluency in consumption/usage-based monetization and AI-native environments. You'll scope, configure, and build QTC solutions hands-on, not just demo them This is a hands-on Customer Solution Engineer role. You'll partner with AEs and stay close to your accounts beyond just the deal cycle, supporting technical health and surfacing expansion.In this role, you will: Drive the technical win. Partner with AEs through enterprise sales cycles — discovery, solution design, objection handling, and clear differentiation — to secure the technical decision. Own account technical health. stay embedded with your accounts as a trusted technical partner — diagnosing billing and integration issues, guiding configuration and architecture best pra --- Source: jobicy - Zuora

Dayforce is a global human capital management (HCM) company headquartered in Toronto, Ontario, and Minneapolis, Minnesota, with operations across North America, Europe, Middle East, Africa (EMEA), and the Asia Pacific Japan (APJ) region.Our award-winning Cloud HCM platform offers a unified solution database and continuous calculation engine, driving efficiency, productivity and compliance for the global workforce.Our brand promise - Makes Work Life Better™ - Reflects our commitment to employees, customers, partners and communities globally.About the OpportunityWe are GCO Operations—strategic partners to leaders across the Global Customer Office. We turn data into strategy and strategy into execution, helping GCO teams plan, perform, and grow efficiently. Working across Customer Success, Managed Services, Tax, Customer Support, and Operations, we identify opportunities, optimize processes, and enable GCO to operate as a cohesive global organization.As the Senior Principal, GCO Business Partner, you will serve as a trusted advisor to executive leadership, driving alignment between strategy, operations, and customer success. You will lead strategic initiatives that connect data, systems, and business outcomes to support enterprise transformation across the Global Customer Office. This role may also specialize in a functional domain such as Forecasting, Analytics, Business Process Optimization, Customer Operations, Managed Services, Tax Operations, or Customer Success.What You'll --- Source: jobicy - Dayforce

Job Summary As a member of the Customer Experience team, the Director, Data Analytics ensures timely creation of key Executive and Health plan management reports, as well as providing critical analytical insights. This role will assist in developing, implementing and monitoring the organization's enrollment, utilization and operational-related reporting and analytics to support business and customer satisfaction decision making. Drives analytic engagement among interdepartmental customers including, but not limited to, IT; Finance; Actuarial, Claims, Call Centers and Utilization and Care Management. Manages data analytic staff who assist in the development and execution of standard and ad-hoc reporting along with supporting analysis as needed. Knowledge/Skills/Abilities • Design and develop analytical reporting tools to efficiently measure, monitor, and communicate clinical, operational & financial results. • Lead end-to-end efforts to establish a comprehensive set of actionable reporting metrics, dashboards and scorecards tied to market share growth and Molina member and provider experience. • Support and provide insightful provider/contract and value-based analytics. • Create meaningful cost, enrollment and operational metrics and data visualizations to support monthly operating reviews. • Oversee enrollment/clinical reporting for State and/or Centers for Medicaid &Medicare Serves (CMS) where applicable. • Serve as subject matter expert for any projects and or new b --- Source: jobicy - Molina Healthcare