Customer Support & Success
Redefine the future of customer experiences. One conversation at a time.
At Nextiva, we’re reimagining how businesses connect, bringing together customer experience and team collaboration on a single, conversation centric platform. Powered by AI, driven by human innovation.
Our culture is forward thinking, customer obsessed and built on the belief that meaningful connections drive better business outcomes. Whether it’s through our signature Amazing Service®, the technology we create, or the experiences we cultivate, connection is at the core of who we are.
If you’re ready to collaborate with incredible people, make an impact, and help businesses everywhere deliver truly amazing experiences, this is where you belong.
How You’ll Make an ImpactAs a Technical Support Representative at Nextiva, you’ll be on the front lines of delivering exceptional customer experiences. You’re not just solving issues, you’re uncovering the “why,” guiding customers to the right solutions, and making their day easier.As a Technical Support Representative, you will deliver Amazing Service® through high-quality technical support services by processing and resolving requests received across various communication channels; while continuously growing your skills in a fast-paced, learning environment. You’ll leverage modern tools, including AI, to work smarter, move faster, and deliver even better outcomes for customers.What You’ll Do
Solve What Matters: Troubleshoot customer issues across hardware, soft
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Source: jobicy - Nextiva
Customer Support & Success
Sonatype is the software supply chain security company. We provide the world’s best end-to-end software supply chain security solution, combining the only proactive protection against malicious open source, the only enterprise grade SBOM management and the leading open source dependency management platform. This empowers enterprises to create and maintain secure, quality, and innovative software at scale. As founders of Nexus Repository and stewards of Maven Central, the world’s largest repository of Java open-source software, we are software pioneers and our open source expertise is unmatched. We empower innovation with an unparalleled commitment to build faster, safer software and harness AI and data intelligence to mitigate risk, maximize efficiencies, and drive powerful software development. More than 2,000 organizations, including 70% of the Fortune 100 and 15 million software developers, rely on Sonatype to optimize their software supply chains.
Sonatype is privileged to work with customers who rely on us to improve the quality, security, and speed of their software development lifecycle. Customer Success at Sonatype is outcomes-driven, technically credible, and growth-oriented.
As a Customer Success Manager, you will engage a portfolio of customers through a scaled engagement model, using structured lifecycle motions and data signals to prioritize the right outreach at the right time. Your goal is to accelerate time-to-value, drive adoption and measurable outcomes, i
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Source: jobicy - Sonatype
About TruelogicAt Truelogic we are a leading provider of nearshore staff augmentation services headquartered in New York. For over two decades, we’ve been delivering top-tier technology solutions to companies of all sizes, from innovative startups to industry leaders, helping them achieve their digital transformation goals.Our team of 600+ highly skilled tech professionals, based in Latin America, drives digital disruption by partnering with U.S. companies on their most impactful projects. Whether collaborating with Fortune 500 giants or scaling startups, we deliver results that make a difference.By applying for this position, you’re taking the first step in joining a dynamic team that values your expertise and aspirations. We aim to align your skills with opportunities that foster exceptional career growth and success while contributing to transformative projects that shape the future.Our ClientThis company is far more than a traditional real estate brokerage — it is a tech-powered media company reinventing how real estate is bought, sold, and experienced, combining elite sales talent, cutting-edge technology, and world-class content creation to build a completely new industry approach; its ecosystem spans luxury residential real estate, a powerful education platform, and an in-house creative agency, forming a vertically integrated model that is reshaping the real estate landscape, while offering engineers the opportunity to join an organization that treats technology as a c
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Source: jobicy - Truelogic
Join the Team Shaping the Future of Technology!Ready to make a tangible impact on global industries using cutting-edge technology? Trimble is looking for a passionate problem-solver like you to help us transform the way the world works!About Us:Trimble is a global technology company that connects the physical and digital worlds, transforming the ways work gets done. With relentless innovation in precise positioning, modeling and data analytics, Trimble enables essential industries including construction, geospatial and transportation. Whether it's helping customers build and maintain infrastructure, design and construct buildings, optimize global supply chains or map the world, Trimble is at the forefront, driving productivity and progress.Document Crunch is a premier AI-powered contract intelligence platform for the construction industry. By simplifying complex construction documents, Document Crunch empowers project teams to understand their risks and manage contracts with confidence. As part of the Trimble ecosystem, this technology serves as "intelligent DNA," accelerating AI adoption to create a future of zero project disputes and increased transparency across the AECO industry.What Makes This Role Great:In this role, you’ll be at the forefront of bringing Document Crunch’s AI-powered platform to the construction companies that need it most. You will own the full sales cycle—from prospecting to close—while managing a portfolio of high-value named accounts. You’ll work cl
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Source: jobicy - Trimble
Customer Support & Success
Uniti is a premier insurgent fiber provider dedicated to enabling mission-critical connectivity across the United States.With a steadfast commitment to customer service, operational excellence, and superior network capabilities, Uniti builds, operates and delivers critical fiber-based communications services to connect and empower people and businesses._________________________________________________________About the Role:The Uniti Solutions Customer Success Manager is responsible for establishing and building customer relationships and promoting customer adoption of our products & solutions. The Customer Success Manager ensures customers are satisfied with their services and are realizing the value of their investment in Uniti. The role proactively engages customers to provide product and feature updates, helps customers increase usage of product features, facilitates product training, and identifies opportunities to deepen and expand customer relationships based on real time insights into customer needs. The Customer Success Manager also orchestrates issue resolution on behalf of the customer and it is often the primary point of contact working with other teams behind the scenes to deliver on the customer promise. The Customer Success Manager will play a key role in migrating customers to advanced access methods and driving increased uptake of SDWan and UCaaS through a solution focused mindset based on a deep understanding of a customer's unique technical requirements and
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Source: jobicy - Kinetic by Windstream
Job Number: R0246726Facilities PlannerThe Opportunity:Seeking an energetic and skilled Facilities Planner to work at Indo-Pacific Region! Join our team to lead project planning, data analysis, and collaboration across Pacific installations. If you excel at multi-stakeholder coordination, strategic recommendations, and staff-level planning for military or OCONUS facilities, we invite you to help shape our mission and support operational objectives.On our team, youâll work on challenging projects for sensitive missions from beginning to end while collaborating with senior leadership. Using computer-related facilities management software and your problem-solving skills, youâll help develop creative solutions for mission-critical projects.In this role, youâll closely impact the mission byâ¯maintaining infrastructure in government space, such as power, heating, and cooling, closely involved in those aspects such as a government power outage. With mentoring, exposure to challenging projects, and opportunities to learn new tools and skills, we focus on growing as a team to make the best solutions for our customers.Work with us as we facilitate projects that impact the mission for the better.What Youâll Work On: Analyze, formulate, and recommend facility standards and design and space criteria and usage through space utilization studies and forecasts for clients.Lead analyses and solution development for facility planning and management.Perform complex activities as related
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Source: remoteok - Booz Allen Hamilton
Join Macpac Carindale and be part of a high-potential store that's only two years into its journey.This is a fantastic opportunity for an ambitious Assistant Store Manager or Team Leader ready to step up, lead from the front and make a real impact. Working hands-on alongside a supportive and engaged team, you'll help shape the store's future while developing the skills and experience needed for your first Store Manager role.If you love coaching people, thrive in a positive team environment and have a passion for delivering great customer experiences, this could be your next adventure. A love of the outdoors is a bonus, but a passion for leadership and growth is essential.Opening created by a teammateâs internal move Tuesday to Saturdayâ because your days off matter Competitive salary, superannuation, and achievable potential bonus. Fantastic discounts across Macpac, BCF, Supercheap Auto and rebel.True job security, powered by Super Retail Groupâs strength and 750+ stores across Australia and New Zealand. Whatâs in it for you?Be rewarded with great work-life balance, group wide career and development opportunities along with:Inclusive & Supportive Culture: Join a diverse, inclusive workplace where you can bring your whole self to work and grow your career. Innovation & Recognition: Thrive in a culture that champions innovation, collaboration, and celebrates your contributions through a dedicated recognition platform. Wellbeing Focus: Benefit from wellbeing initiatives,
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Source: remoteok - Macpac Ltd.
About The RolePrepare and serve food (sandwiches, bread, cookies) Deliver friendly, efficient customer service Operate POS/till and handle transactions Maintain food safety, hygiene & audit standards Monitor stock and assist with deliveries Complete daily/weekly cleaning tasks Follow safety and security procedures Work collaboratively in a team environment Position RequirementsFlexible availability across MondayâSunday trading hours (6:30am â 10:00pm)Willingness to work a variety of shifts, including opening, mid-day, closing, graveyard shifts and weekends. Capped at 38 hours per week.Positive attitude and strong work ethic Good communication and customer service skills Ability to work in a fast-paced environment Must have valid Australian work rights Preferred (Not Essential)Previous Subway or QSR (Quick Service Restaurant) experience Food prep, retail, or hospitality background Valid driverâs licence What We OfferFull training (including Subway® University courses) Career progression opportunities Supportive team environment How to apply: Click on the Apply Now button to apply through Zapid.Please mention the word **MODERN** and tag RMTYyLjE0MS4xNDIuMjUy when applying to show you read the job post completely (#RMTYyLjE0MS4xNDIuMjUy). This is a beta feature to avoid spam applicants. Companies can search these words to find applicants that read this and see they're human.
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Source: remoteok - Subway® Australia
About The RoleStore Manager | Dan Murphy's Canberra Region | Share your passionDreaming big? Donât sleep on this opportunity! Weâre looking for a self motivated Store Manager who leads from the front. As one of our driven leaders youâll share your passion with those around you and empower your team to deliver memorable experiences for our customers. At Danâs youâll be surrounded by knowledgeable and passionate people who will support your journey of growth (and adventure!)The SALARY: From $88,000 + superannuationThe ROLEEmpower your team through inspiring communication and leadershipUtilise your commercial acumen and strong strategic planning skills to drive your team to achieve budgets and KPIsBuild a culture that is centred around understanding your community, utilising customer feedback as a pillar in your decision makingAct as a role model and a visionary, creating excitement around team development, business initiatives and customer experienceMake the best use of the extensive resources and support to help you grow as a leader and build your team through training and developmentThe YOUYOU lead the way for your team; creating memorable customer moments is in your DNAYOU know how to make the team and customers feel as passionate about our product as you areYOU have great experience in the retail, sales or hospitality leadership world and want to join a business where you can dream big about your next career moveYOU know how to juggle - multiple priorities that is
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Source: remoteok - Dan Murphy's
Take the lead at Macpac Adelaide Airport, where no two days look the same!We're on the hunt for a hands-on Store Manager, or an ambitious Assistant Store Manager ready to step up. Lead a supportive and established team in this busy, high-foot-traffic Harbour Town location.If you've successfully led teams of 7+, love celebrating wins, put safety first, and thrive on the shop floor, you'll fit right in. Better yet, if you've got outlet or DFO experience, that's a huge bonus!Adventure starts outside, but your next career adventure starts right here.Sunday to Thursday roster, more time for you.Competitive salary with super, weekly pay, and potential bonus opportunities Fantastic discounts across Macpac, BCF, Supercheap Auto and rebel.True job security, powered by Super Retail Groupâs strength and 750+ stores across Australia and New Zealand. Whatâs in it for you?Be rewarded with great work-life balance, group wide career and development opportunities along with:Inclusive & Supportive Culture: Join a diverse, inclusive workplace where you can bring your whole self to work and grow your career. Innovation & Recognition: Thrive in a culture that champions innovation, collaboration, and celebrates your contributions through a dedicated recognition platform. Wellbeing Focus: Benefit from wellbeing initiatives, including 24/7 support through the Sonder app. Exclusive Perks: Enjoy corporate rates on travel, fitness, insurance, entertainment, and more, plus great team discounts throu
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Source: remoteok - Macpac Ltd.