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Who We Are: SmithRx is a rapidly growing, venture-backed Health-Tech company. Our mission is to disrupt the expensive and inefficient Pharmacy Benefit Management (PBM) sector by building a next-generation drug acquisition platform driven by cutting-edge technology, innovative cost-saving tools, and best-in-class customer service. With hundreds of thousands of members onboarded since 2016, SmithRx has a solution that is resonating with clients all across the country. We pride ourselves on our mission-driven and collaborative culture that inspires our employees to do their best work. We believe that the U.S healthcare system is in need of transformation, and we come to work each day dedicated to making that change a reality. At our core, we are guided by our company values: Integrity: Do the right thing. Especially when it’s hard. Courage: Embrace the challenge. Together: Build bridges and lift up your colleagues. Job Summary: At SmithRx, we recognize that exceptional customer support is essential for both member satisfaction and product success. In healthcare, this is especially crucial, as it directly impacts patient access to care. We're seeking dedicated individuals to join our call center team, providing top-tier service to our members. Ideal candidates possess strong communication, follow-through, and data entry skills, thriving in a fast-paced environment. A genuine, compassionate approach to member interactions is key. This position requires a 9-week onsite training --- Source: jobicy - SmithRx

Our Mission: 6sense's mission is to multiply what matters: growth, retention, and efficiency. We envision a future where companies, teams and people reach their full potential. Our People: People are the heart and soul of 6sense. We serve with passion and purpose. We live by our Being 6sense values of Win as One Team, Stay Curious, Do The Right Thing, Own the Outcome, and Create Belonging. Every 6sensor plays a part in defining the future of our industry-leading technology. 6sense is a place where difference-makers roll up their sleeves, take risks, act with integrity, and measure success by the value we create for our customers. We want 6sense to be the best chapter of your career. IT Support Specialist About the Role 6sense is looking for an IT Support Specialist who is passionate about delivering exceptional employee experiences through world-class IT support. This role combines hands-on end user support with administration of modern workplace technologies, identity systems, SaaS applications, endpoint management, and AI platforms. You'll support a global workforce while helping improve IT operations through automation, documentation, and process improvement. We're looking for someone who enjoys solving problems, learning new technologies, and creating scalable solutions that make employees more productive. What You'll Do Provide Tier 1 and Tier 2 support through tickets, chat, email, and remote support sessions. Support macOS, Windows 11, Microsoft 365, Teams, Slack, and --- Source: jobicy - 6sense

Purpose: To engage, retain, and grow small to mid-tier healthcare practices using AI-driven, low-touch engagement strategies. Responsibilities: Scaled Engagement & Product Adoption Model: Execute and optimize growth, retention, and feature-adoption campaigns for small group accounts using multi-channel digital tools and personalized outreach. Proactive Risk & Opportunity Management: Monitor customer health dashboards and leverage AI-generated insights to proactively flag and act on accounts that are at risk or primed for growth. Inquiry Management: Serve as the primary point of contact for customer inquiries, providing a timely response to basic questions and efficiently redirecting more complex issues to the appropriate team. Growth Pipeline Management: Identify and execute upsell and cross-sell opportunities for your portfolio, managing a scaled pipeline of potential deals and promoting new features through digital nudges and targeted messaging. Renewal Management: Own the contract renewal process for your book of business, ensuring a high retention rate by demonstrating ongoing value. Technology & Tool Proficiency: Master and actively use CRM tools, campaign platforms, and AI platforms to manage the customer lifecycle and drive team efficiency. Data-Driven Insights: Maintain an understanding of key metrics (Retention %, Expansion %, Adoption %) to measure the effectiveness of campaigns and customer interventions. Book of Business: 300 - 500 customers, $4M - $6M ARR Requi --- Source: jobicy - Elation Health

The role of an Enterprise Customer Success Manager at Canonical Customer success is a fairly new and strategic department at Canonical, with the objective to reduce risk and churn, facilitate the adoption of new products or services and support expansion within existing accounts. Customer Success Managers (CSM) are responsible for developing trust with their assigned customers and providing them with the best possible experience navigating Canonical's vast offering. By clearly understanding their customer’s objectives, the CSM can align expectations, suggest a large range of additional services or product capacity to increase loyalty, alleviate any pain points, and help draw and deliver on an appropriate collaboration roadmap. We are growing our Customer Success team to continue to offer thoughtful, smart, precise interactions across our product portfolio, from Ubuntu to open-source infrastructure and applications. To provide the appropriate level of focus for every customer, in their native language and with excellent English for any internal interaction, CSMs are specialized in one of the following segments: Mass - SMEs or large businesses starting their journey with Canonical Focus - Large companies with established ARR Step Growth - a selection of high-potential customers All CSMs contribute to business support at the company level for all remaining, not-yet-assigned customers (Tech segment), including our Store customers, through campaign management and customer req --- Source: jobicy - Canonical

Our team is committed to enhancing physician and patient quality of life through Elation, a SaaS cloud-based clinical platform. Since inception, we've been focused on building a delightful, world-class experience that empowers physicians to deliver phenomenal care to patients. We're looking for a Manager, Customer Support to lead a high-performing team of Support Specialists and Support Engineers. This isn't traditional support management—you'll treat support as a product, using data to diagnose friction, design experiments to improve resolution speed and quality, and continuously optimize the system that delivers customer outcomes. You'll be the operational leader for Elation's support experience, owning team performance, development, and the daily execution of SLA commitments. You'll partner closely with Engineering, Product, and Customer Operations to translate support insights into product improvements, and build the analytics infrastructure that makes support performance transparent and actionable. If you think like a Product Manager, love operations, and want to build a technically oriented team that drives real impact, this is the role for you. What You'll Do Lead a High-Performing Team Manage approximately 8–10 Support Specialists and Support Engineers, owning hiring, onboarding, development, performance management, and retention Conduct weekly 1:1s focused on skill development, case quality review, and career growth Coach your team to critically evaluate AI-generate --- Source: jobicy - Elation Health

Canonical is a leading provider of open source software and operating systems to the global enterprise and technology markets. Our platform, Ubuntu, is very widely used in breakthrough enterprise initiatives such as public cloud, data science, AI, engineering innovation, and IoT. Our customers include the world's leading public cloud and silicon providers, and industry leaders in many sectors. The company is a pioneer of global distributed collaboration, with 1200+ colleagues in 75+ countries and very few office-based roles. Teams meet two to four times yearly in person, in interesting locations around the world, to align on strategy and execution. The company is founder-led, profitable, and growing. We are hiring an Enterprise Customer Success Manager at Canonical Customer success is a new and strategic department at Canonical, with the objective of reducing risk and churn, facilitating the adoption of new products or services, and supporting expansion within existing accounts. Customer Success Managers (CSM) are responsible for developing trust with their assigned customers and providing them with the best possible experience navigating Canonical's vast offering. By clearly understanding their customers’ objectives, the CSM can align expectations, suggest a large range of additional services or product capacity to increase loyalty, alleviate any pain points, and help draw and deliver on an appropriate collaboration roadmap. We are growing our Customer Success team to c --- Source: jobicy - Canonical

Apryse - Commercial Account Manager, LATAM (English/Spanish). Location: Remote. Team: Americas - Expand. Apply: https://jobs.lever.co/apryse/622653aa-dcad-41a2-86bf-0bf9950d4eb9/applyPlease mention the word **LEVERAGE** and tag RMTYyLjE0MS4xNDIuMjUy when applying to show you read the job post completely (#RMTYyLjE0MS4xNDIuMjUy). This is a beta feature to avoid spam applicants. Companies can search these words to find applicants that read this and see they're human. --- Source: remoteok - Apryse

At Curtins, we're an employee-owned engineering consultancy driven by a simple ambition: to create a better built environment for everyone.For over 65 years, we've delivered practical, innovative and sustainable solutions that make a positive impact on communities across the UK and Ireland. From major regeneration schemes and commercial developments to education, healthcare and residential projects, our work helps shape the places where people live, learn, work and thrive.As a Graduate Transport Planner, you'll work alongside experienced planners, engineers and consultants, contributing to a wide range of projects while developing the technical and professional skills you need to build your career.Whether you're interested in transport assessments, active travel & sustainable mobility, highways or public transport, we'll give you the experience, guidance and support to find the areas that interest you most and develop your expertise in development planning.What you'll be doingYou will support the planning and development process, helping clients bring projects forward from initial concept through to planning approval.Your responsibilities will include:Assisting with the preparation of Transport Assessments and Transport Statements.Supporting the production of Travel Plans and technical planning reports.Analysing traffic, transport and movement data.Assisting with junction assessments and development impact studies.Supporting planning applications for residential, commercial a --- Source: remoteok - Curtins

Packmatic is the leading digital platform for packaging procurement. We connect companies with a Europe-wide network of packaging suppliers – fast, transparent and data-driven. With Packa, we have built a new all-in-one solution for intelligent packaging management: companies run their packaging 100% digitally, cut packaging costs and meet sustainability requirements such as PPWR or EUDR without the usual headache. Together, we are changing how packaging is designed, sourced and managed – for more efficiency, more sustainability and more impact. Backed by strong investors and driven by an ambitious team, we are growing fast – and we are looking for people who want to shape that growth with us. \nWhat you can expect at Packmatic Ownership. You run your market independently, backed by a highly motivated team that has your back – wherever you work from. Impact. A role that visibly shapes Packmatic's international growth. Creative freedom. You work directly with the founding team and have the freedom to build your own playbook from day one. Flexibility. 100% remote, combined with customer visits across Denmark and the Nordics. Leadership. An inspiring vision, experienced serial founders at the helm and leading investors behind us. Recognition and commitment. We believe in fair pay, and you get a clear path to grow and develop with us. Your tasks You are our visionary. You build our business in Denmark – from first contact to signed contract. You work hand in hand wit --- Source: remoteok - Packmatic GmbH

Remote, Brazil, Full Time, Individual Contributor, +3 years of experience Who We Are At Yuno, we are building the payment infrastructure that allows all companies to participate in the global market. Founded by seasoned experts from the payments and tech industries, our technology provides access to leading payment capabilities, enabling companies to engage customers confidently and maintain global operations through seamless integrations. We empower high-performing teams at brands like InDrive, McDonald's, Rappi, and Viva Aerobus to integrate over 1,000 payment methods via a single API. By leveraging advanced AI and the latest technologies, we orchestrate smart routing and fraud prevention across 80+ countries.   About The Role We are orchestrating the best high-performing team! We are looking for a Technical Account Manager to own and elevate Yuno's technical customer relationships across Latin America. This is a leadership position for someone who combines deep technical expertise with the ability to inspire a team, build trust with customers, and drive outcomes that matter. You will be the senior technical voice for our most strategic accounts in the region — and the person who sets the standard for how great technical partnership looks at Yuno. Day to day, you will lead a team of TAMs while staying close to the most complex customer challenges yourself. LATAM is one of the fastest-growing payment ecosystems in the world, with unique local nuances and high-stakes integ --- Source: remoteok - Yuno