Customer Support & Success
About the RoleThe main role of a Navan Pro Consultant is to build relationships and understand the needs of our client’s while delivering a ‘high touch’ service that saves clients time and drives down their total cost of travel.
What you’ll doService Expectation
Provide a dedicated, consistently high level of service to all clients tailored to their individual requirements with a desire to always exceed client expectation.
Effectively manage your workload to meet all deadlines as required, either set by the client or within R&M
Ability and willingness to service different client industry sectors across the wider business
Demonstrate innovative thinking and provide a consultative approach
To be proficient in R&M and Navan Technology, sharing knowledge with the client to ensure an all-encompassing service
To be responsible for the delivery of all air, rail, car rental, ferry, black car and charter reservations and to advise clients on best practice utilising R&M and Navan technology
Operational Excellence
Manage your own full client portfolio to the highest R&M and Navan standard, demonstrating extraordinary customer service to your wider team
Pro-actively build meaningful and long-lasting relationships both internally and externally
Always exceed client’s expectation
Identify and implement opportunity to add value to each booking
Ability to apply a variety of fare types and ticketing methods, whilst maintaining an up-to-date knowledge of industry innovations (e.g., airline
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Source: jobicy - TripActions
At Navan, airline partnerships shape the content, choice, and service our travelers experience. As Manager, Airline Partnerships, you'll own and grow a portfolio of airline partners across the Americas, securing competitive content and commercial agreements that create value for travelers, airline partners, and Navan.
You'll lead negotiations, turn performance data into growth opportunities, and work with Product and Operations to bring better airline content to our customers. This role combines relationship building with commercial rigor: you'll have the autonomy to develop your supplier relationships, influence our airline strategy, and see your work translate into revenue growth and a better booking experience.
What You’ll Do:
Build and grow relationships with carriers across the Americas, conduct business reviews, and engage with key partner stakeholders, with particular emphasis on South America
Lead airline partner engagement for Navan Signature Services and act as its airline partnerships subject matter expert across Navan Premier, Navan Events, Navan Specialty, and Navan Concierge.
Evaluate, negotiate, and renew airline agreements, including incentives, content access, and marketing opportunities.
Own revenue forecasts, track incentive attainment and partner commitments, and monitor booking trends and profitability. Identify performance gaps early and execute plans to meet or exceed commercial goals.
Analyze deal economics, model commercial scenarios, and translate
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Source: jobicy - TripActions
NetBox Labs is seeking a Software Engineer with 5+ years of experience to join our Observability Team. Observability is a key component of network automation, and critical to our company mission to make it easier to build and manage complex networks.
This team is responsible for Network Discovery & Reconciliation, Network Observability & Monitoring, and Agents & Fleet Management. The team delivers both closed and open source software and owns projects such as Orb, Diode and pktvisor.
In this role you will bring:
Deep experience with idiomatic Go
Experience with protobuf APIs (gRPC and Connect RPC), PostgreSQL (including migrations), Redis, and RabbitMQ
Experience with multi-tenant services, OAuth2/OIDC, and event-driven systems, including at-least-once delivery and idempotent consumers
Deep knowledge of observability and instrumentation, including OpenTelemetry
A solid understanding of networking: devices, configuration, protocols, and layers
The ability to use coding agents day to day: set the constraints, review the output, and remain accountable for correctness, security, and tests
Great communication skills, including the ability to write technical specifications with diagrams
You will work closely with:
Product owners – to bring ideas to life and deliver a compelling user experience
The NetBox team – to create the ultimate observability tooling within NetBox
The platform team – to ensure seamless integration with NetBox Cloud and Enterprise
Comm
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Source: jobicy - NetBox Labs
Cresta unlocks the true potential of the customer experience, turning every conversation into a competitive advantage. Cresta’s unified AI platform combines conversational AI agents, real-time human agent augmentation, and comprehensive conversation intelligence to drive revenue and efficiency gains across every channel. The world’s leading companies, including United Airlines, Cox Communications, and Marriott, use Cresta to power world-class customer experiences every day.
Born from the Stanford AI Lab, Cresta has raised more than $270 million from the world’s leading investors, including a16z, Greylock, and Sequoia. Cresta’s leadership includes some of the leading minds in AI today. Our CEO, Ping Wu, founded and led Google's Contact Center AI and Vertex AI platforms before joining Cresta to build the future of AI-driven customer experiences.
Over the next few years, AI is going to redefine how people all over the world interact with businesses every day. Come build that future at Cresta.
About the Role:
As an Associate Forward-Deployed Product Manager on the AI Agents team, you will create, deploy, and optimize AI Agents that transform our customers’ businesses and delight their customers. This customer-facing role blends product thinking, prompt engineering, data-driven insights, and project leadership with Strategic & Fortune 500 companies.
In this role, you’ll collaborate with senior Forward-deployed Product Managers and Forward-deployed Engineers (FDEs) to support the
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Source: jobicy - Cresta
Private practice with no doors and no overhead.
BetterHelp is one of the world’s largest online therapy platforms for mental health professionals who want to focus on client care — not admin or overhead. You provide the expertise. We handle the rest.
Why Join BetterHelp
New hourly compensation: $55 - $70 per hour for live sessions.
$650 Health Benefit Stipend: Eligibility for the Health Benefit Stipend requires a continuous commitment of 30 hours a week
No insurance headaches. No clawbacks. No payment delays. We handle everything — you get paid weekly for every session. Ai documentation.
Increase Caseloads: 70% of clients use insurance, helping you build and sustain a strong caseload.
Therapist Perks Program: Exclusive discounts and perks on clinical tools, professional resources, and wellness benefits.
Additional Benefits
Work from the comfort of home (fully remote)
Flexible schedule – you set your own hours.
Free access to 390+ CEU courses
Free BetterHelp membership for self-care
Additional bonuses & incentives for high performers
Zero overhead: No fees are collected from the therapist, ever.
Autonomy over clinical decisions
Access and connect with our community of over 30,000 therapists
We’re Looking For
LCSW, LPC, LMFT, LMHC, Licensed Professional Counselor, or Psychologist / PsyD
Experienced Mental Health Therapist or Counselor with a passion for helping adults.
Requirements:
3+ years of mental health counseling experience
Master’s or Doctorate in Counseling, Psyc
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Source: jobicy - BetterHelp
Cresta unlocks the true potential of the customer experience, turning every conversation into a competitive advantage. Cresta’s unified AI platform combines conversational AI agents, real-time human agent augmentation, and comprehensive conversation intelligence to drive revenue and efficiency gains across every channel. The world’s leading companies, including United Airlines, Cox Communications, and Marriott, use Cresta to power world-class customer experiences every day.
Born from the Stanford AI Lab, Cresta has raised more than $270 million from the world’s leading investors, including a16z, Greylock, and Sequoia. Cresta’s leadership includes some of the leading minds in AI today. Our CEO, Ping Wu, founded and led Google's Contact Center AI and Vertex AI platforms before joining Cresta to build the future of AI-driven customer experiences.
Over the next few years, AI is going to redefine how people all over the world interact with businesses every day. Come build that future at Cresta.
About the Role:
This is a senior individual contributor role on Cresta's Customer Strategy team, a small, high-impact group that operates at the intersection of AI strategy, contact center transformation, and enterprise sales. We show up as operators, not software vendors. Our job is to turn AI anxiety into AI confidence for the enterprises ready to lead the next era of customer experience.
You'll engage at the C-suite and executive level with Cresta's largest and most strategic accounts,
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Source: jobicy - Cresta
Private practice with no doors and no overhead.
BetterHelp is one of the world’s largest online therapy platforms for mental health professionals who want to focus on client care — not admin or overhead. You provide the expertise. We handle the rest.
Why Join BetterHelp
New increased hourly compensation: insurance sessions now pay 40% - 57% more in select states.
$650 Health Benefit Stipend: Eligibility for the Health Benefit Stipend requires a continuous commitment of 30 hours a week
No insurance headaches. No clawbacks. No payment delays. We handle everything — you get paid weekly for every session. Ai documentation.
Increase Caseloads: 70% of clients use insurance, helping you build and sustain a strong caseload.
Therapist Perks Program: Exclusive discounts and perks on clinical tools, professional resources, and wellness benefits.
$1,000 first client bonus*— Earn more when you see your first insurance client within 30 days of applying.
Additional Benefits
Work from the comfort of home (fully remote)
Flexible schedule – you set your own hours.
Free access to 390+ CEU courses
Free BetterHelp membership for self-care
Additional bonuses & incentives for high performers
Zero overhead: No fees are collected from the therapist, ever.
Autonomy over clinical decisions
Access and connect with our community of over 30,000 therapists
We’re Looking For
LCSW, LPC, LMFT, LMHC, Licensed Professional Counselor, or Psychologist / PsyD
Experienced Mental Health Therapist or Counselor w
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Source: jobicy - BetterHelp
Customer Support & Success
About the role
NetBox Labs is growing fast, and our Customer Success team is growing with us. We're hiring our first Manager, Customer Success for the Americas to lead, coach, and grow our CSM team.
You'll start with three CSMs covering North America and LATAM, and help drive the plan for and execution of growth. This starts as a player-coach leadership role, growing with the team to focus on people and practice.
You'll set the direction for how our CSMs run their books, turn good CSMs into great ones, and build the playbooks that let the team scale. Renewals and retention are owned by our Renewals team; your focus is adoption, value realization, customer health, and expansion signals.
You'll report to the Head of Customer Success & Support and partner closely with Renewals, Sales, Support, Solutions Engineering and Product.
What you'll own
Lead and develop the team
Manage and coach the CSMs through weekly 1:1s, account reviews, and call shadowing
Build individual growth plans that help each CSM grow into the next level of the role
Run a regular call-review and feedback practice, including scoring onboarding kickoffs against our CSM rubric
Hire, onboard, and ramp new CSMs as the team grows.
Set direction for how we run the book
Define what great looks like for a CSM: cadences, success plans, QBRs/EBRs, and escalation paths
Balance books across territories and segments so each CSM has a workload they can win with
Own the CSM play
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Source: jobicy - NetBox Labs
A little about us…Fleetio is a modern software platform that helps thousands of organizations worldwide manage their fleet operations. Transportation technology is a hot market, and we’re leading the charge with raving fans and new customers signing up every day. We raised $450M in our Series D funding round in March of 2025 and are on an exciting trajectory as a company. Fleetio is also a proud founding member of the Rails Foundation!
More about our team and company:
Fleetio overview video: https://www.youtube.com/watch?v=YoXyXTFWbkg
Our careers page: https://www.fleetio.com/careers
Who you are
Reporting to the Director of Mid-Market Sales, you will be an integral part of the sales leadership team. You will provide continuous mentorship for our Mid-Market Account Executives, deliver stellar results backed by accurate forecasting, define and track our KPIs, and spearhead a coaching culture that breeds continuous improvement. You will work closely with other leaders in sales, marketing, business operations, and sales enablement to drive the strategy for this team.
Your impact
Manage and own the day-to-day comprehensive activity and output of your team - prospecting, funnel management, forecasting, and negotiating
Lead a Team of Individual Contributors to accelerate performance by driving key activities each week
Align sub-department execution and focus with division-wide goals and objectives
Continually review and recommend changes to process and/or strategy to positively i
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Source: jobicy - Fleetio
Project & Program Management
Own the white space. Operate with autonomy. Drive the programs that move the company.
We’re hiring a high-agency operator into the Office of the Chairman to drive Clover’s most important cross-functional initiatives from ambiguity to execution and results.
This is a rare role designed for someone who thrives at the intersection of strategy, systems design, and executional rigor. You’ll operate as a force-multiplier to the Chairman and executive team: orchestrating execution across organizational boundaries, defining innovative pilots, testing hypotheses, structuring problems that don’t yet have owners, and driving initiatives that directly shape Clover’s growth and operational leverage.
As a Chairman Programs Lead, you will:
Architect Strategic Programs: Translate high-level goals into MECE workstreams with clear interfaces, owners, and timelines.
Drive Execution with Chairman-Standard Rigor: Own initiatives from kickoff through outcomes. Set the pace. Maintain altitude and detail without losing either.
Align Stakeholders Across Levels and Functions: Influence without authority. Drive accountability through clarity, not escalation.
Translate Ambiguity Into Action: When no playbook exists, build one. When priorities are unclear, force rank them. When coordination breaks down, rebuild the system.
Collaborate Across Boundaries: Manage projects that touch internal teams and external partners — vendors, regulators, and strategic collaborators. Align internal readiness to external
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Source: jobicy - Clover Health